Sprout Social

JANUARY 16, 2024

Decoding those emotions and understanding how customers truly feel about your brand is what sentiment analysis is all about. But tracking sentiment is no piece of cake. You need a sentiment analysis tool for the job. What is a sentiment analysis tool?

Sentiment 97

Sentiment Analysis Tools API 97

Firebelly

MAY 25, 2010

Digitalia | Indianapolis Social Media Marketing « How Grandma Reads Your Facebook Updates & 4 Other Social Media Stories | Main | BP Facebook Sentiment » May 25, 2010 YouTube Tuesday: Im A Social Media Guru! Your comment has not yet been posted. Your comment could not be posted.

YouTube 100

YouTube Social Media Paid Search SMS 100

Hootsuite

APRIL 12, 2021

Clear ROI: We’re committed to helping all of our customers measure the success of their social media initiatives. Bonus: Get a free social media strategy template to quickly and easily plan your own strategy. Also use it to track results and present the plan to your boss, teammates, and clients. Inbox updates.

HootSuite 96

HootSuite Insurance Hubspot Sharepoint 96

Convince & Convert

FEBRUARY 11, 2010

Skip to content Skip to navigation Skip to footer Convince and Convert Blog: Social Media Strategy and Social Media Consulting Social Media Strategy Blog Social Media Consulting Blog Social Media Consulting Speaking Newsletter Free Social Media Tools Twitter Interviews About Lijit Search Is It Curtains for the App Store?

Social Media 114

Social Media Strategy Apple iPhone 114

Convince & Convert

SEPTEMBER 21, 2010

However, a lot of people making that news have created expectations and beliefs about social media that aren’t true. Social Media is Inexpensive False. As Charlene Li said recently, social media trades media cost for labor cost. Social Media is Fast False. Absolutely.

Social Media 151

Social Media Strategy Consultant Web 2.0 151

Hootsuite

SEPTEMBER 16, 2022

Bonus: Learn how to sell more products on social media with our free Social Commerce 101 guide. And you can incorporate chatbots to help with customer service even on social media. Chatbots can connect with customers through multiple channels, such as Facebook Messenger, SMS, and live chat.

Examples 96

Examples FAQ Insurance Retail 96

Almost Savvy

JUNE 23, 2010

Character counts: When we’re using Twitter or SMS text messages, we are limited to a certain number of characters and this tends to lead to a lot of creativity. How Facebook Hurt My Feelings Social Media Stats – It’s Raining Content! If you are looking for a social media guru, youve come to the wrong place.

Lijit 160

Lijit SMS LinkedIn Reputation 160

Firebelly

MAY 27, 2010

Digitalia | Indianapolis Social Media Marketing « BP Facebook Sentiment | Main | 3 Easy Ways To Make Your Facebook Page More Welcoming » May 27, 2010 Jakes Take: Comcast Cares & You Can Too Comcast Cares.

Paid Search 100

Paid Search SMS Syndication Social Bookmarking 100

Hootsuite

MAY 5, 2021

billion active social media users, an increase of 13.7% And nearly three quarters of those users (73.5%) either follow brands’ social channels or research brands and products on social media. Social media has become a critical marketing and communication tool for companies of all sizes.

Social Media Management 145

Social Media Management Social Media HootSuite Tools 145

Hootsuite

AUGUST 24, 2021

So a CSAT score is a customer service metric that reflects customer sentiment, experience and contentment with your brand. Collect feedback via surveys and social media, stay on top of the metrics and try to identify room for improvements. Turning a sentiment into a number involves creating a simple — and non-time consuming!

SMS 110

SMS Survey HootSuite Sentiment 110

Bare Feet Studios

AUGUST 5, 2010

Clive Thompson in Wired.com captures the sentiment perfectly: Consider: If I suddenly decide I want to dial you up, I have no way of knowing whether you’re busy, and you have no idea why I’m calling… Plus, voice calls are emotionally high-bandwidth, which is why it’s so weirdly exhausting to be interrupted by one.

Upcoming 101

Upcoming Project Instant Messaging Sentiment 101

Keyhole.co

MAY 19, 2022

Social media reports are integral to monitoring your brand’s performance on social media and for creating an informed content strategy. While social media provides us with a ton of data about our posts, distinguishing signals from the noise remains a challenge. Enter social media reporting.

Report 59

Report Social Media Tools Price 59

Hootsuite

JULY 13, 2022

Don’t forget to build your social media customer service strategy , too. This way, you’ll support your customer experience on social media. Hootsuite’s inbox is set up so you can view, respond to, or filter messages from different social networks (and even SMS messages). Make a customer journey map.

Tips 107

Tips HootSuite Survey Template 107

Keyhole.co

MAY 24, 2023

Social media competitor analysis Social media is indispensable for building brand awareness, engaging with customers, and driving traffic to your website. But just posting content on social media and hoping for the best won’t do. That’s where a social media competitor analysis tool comes in.

Analysis 52

Analysis Types Tools Price 52

Sprout Social

OCTOBER 20, 2022

At first glance, this campaign doesn’t seem relevant to brand marketers–unless they’re a social media manager having a particularly bad day. Megan Thee Stallion–also known as the HTown Hottie or Tina Snow–got her start on social media. The final CTA to get SMS updates about the initiative is a standard approach.

Marketing 103

Marketing Resources Authentication Issues 103

Razor Social

DECEMBER 21, 2016

You can use it to automate your email campaigns, send automated SMS messages to your email subscribers, quickly create and test email capture landing pages, or for functions like lead scoring and routing, task management, and more. You can connect up to 9 social networks and other online services (called ‘apps’) to your account.

Tools 40

Tools BuzzStream Marketing Template 40

Sprout Social

APRIL 6, 2023

Chatbots typically operate within SMS text, website chat windows and social messaging services—like Messenger, Twitter, Whatsapp and Instagram Direct—to receive and respond to messages. For example, social media demographics show Gen Z and Millennials made a shift from using to Instagram and make up two-thirds of Instagram users.

Marketing 82

Marketing Airlines Conversation Team 82