Document, Products, Social CRM and Social Networking

Why Influence Mining is the Next Gold Rush | social crm | Social.

Convince & Convert

AUGUST 10, 2010

TA : For Gist, which is based around personal productivity, it’s about only revealing data in a contextually appropriate way. How can those dollars be spent more efficiently by matching products to interests? Social media publicly exposes how broken a brand's existing customer service channels are. Customer service?

Social CRM

Social CRM Influencer Klout Social Media

#SproutChat Calendar: Upcoming Topics for January 2017

Sprout Social

JANUARY 3, 2017

January 4, 2017: Maintaining a Social Media CRM. Sprout Product Focus: Social CRM. Organizing and keeping track of community members across social networks can be incredibly overwhelming. This week’s #SproutChat will focus on Sprout Social’s CRM features. One solution?

Upcoming

Upcoming Social CRM Tourism Travel

The Last Temptation Of Social Media

Twist Image

FEBRUARY 18, 2012

There's a growing lesson for big brands in Social Media. Unless you own the platform (like a Blog, Podcast or your own, personal, online social network), ensure that everything else is a channel for you to connect and not the entire platform. online social network. product innovation. social crm.

Social Media

Social Media Yahoo Social CRM Data

Australia Sharepoint Conference June 16/17 2010

Laurel Papworth

MAY 23, 2010

One woman swears that you can’t collaboratively edit documents, and that that feature has been turned off. This article on IDM – Image and Data Manager has a good wrap up: While it is estimated that SharePoint is Microsoft’s fast growing product, the likely reality is that in many instances the product is not being fully utilised.

Sharepoint

Sharepoint Conference Social CRM Microsoft

20 Ways to Generate ROI from a Corporate Blog

Webbiquity SMM

MAY 10, 2011

Publishing has historically relied on advertising, or sponsorships, to pay for content production. When you come out with a new white paper, summarize one of the main findings in a blog post with a link to the page to download the full document. Social media is a great way to make more in-real-life contacts.

ROI

ROI Case Study Bazaarvoice Klout

Are You Growing Enough Voices

Convince & Convert

JULY 27, 2010

Whether it’s blog posts, video blogs, Powerpoint presentations, podcasts, haiku, or graffiti art, practice makes the production process easier. Josh Lysne contributed a social marketing management process (and companion document) that I’d never seen. Indra Gardiner covered social media law in a way that I cannot.

Social CRM

Social CRM Consultant Blogger MySpace

How to Match 10 Key Success Metrics to Your Blogging Strategy.

Convince & Convert

MARCH 4, 2010

In the well-documented Marriott case study, they tracked $500 mm in bookings from links on the corporate blog. markwilliamschaefer I would add that for commerce-oriented blogs, it would also be possible to track clicks back to a commerce-related part of a website for product information, registration, etc. Very helpful post, Jay.

Metrics

Metrics Strategy How To Tourism

Social Media Lawsuits Protect Yourself From Them | Guest Posts.

Convince & Convert

JULY 21, 2010

She spends her days thinking about social media, public relations and digital strategies for her agency’s consumer focused clients. The Lawyers Are Coming Social networks give people the ability to share incredible volumes of content. People are sharing photos, ideas, writings and video. All that stuff? Ad Chickadee ?

Social Media

Social Media Policies Consultant Social CRM

The More Things Change, The More Things Change

Convince & Convert

MAY 27, 2010

If someone fills out the form to download the document, and they have a large following on Twitter (as determined by an instant Flowtown look-up), you can automatically send and email to your PR team to follow up with that individual. I know you’ve got a bunch of exciting new products that I’m excited to try.

Consultant

Consultant Metrics Social Media Social CRM

The Productive Online Business Toolbox: My Must-Have Tools

Techipedia: Tamar Weinberg

MARCH 22, 2011

Here’s a list of what I use that makes me productive, from time savers to the must have tools that rock my world. Rapportive is a social CRM, giving you important information about the person who is emailing you. RescueTime : Want to know if you’ve been productive? Hopefully, they’ll do the same for you.

Products

Products Tools Google Reader RSS

Build Your Brand a Social Content Ladder in 5 Steps | Blogging and.

Convince & Convert

APRIL 6, 2010

It’s an example of an industry with poor understanding of taxonomy – the words and phrases used to describe products and services. Taxonomy is incredibly important in social media because it’s the most direct link between the worlds of social and search marketing. Very useful editorial calendar document.

Brands

Brands Content Social Media Consultant

11 corporate communications tools to boost team performance

Sprout Social

APRIL 28, 2022

Because every missed deadline, bottleneck and minor misunderstanding trickles down to impact your team’s productivity. From updates and expectations to messaging and results, businesses prioritize communications for the sake of organization, productivity and accountability. Empower people to be more productive.

Team

Team Tools Hubspot Collaboration

Social Media Marketing Tools: The Complete 2022 Guide

Hootsuite

SEPTEMBER 16, 2022

Social media analytics tools. Social media analytics tools are solutions that give marketers the ability to track, analyze, and understand the performance of social posts and campaigns. All social networks offer basic native analytics tools. Specialized social analytics tools allow you to see the bigger picture.

Social Media

Social Media Tools Marketing Analytics

10 Words And Phrases Social Media Pros Should Help Their Clients Understand

SocMed Sean

DECEMBER 9, 2011

Changes that lower overhead or introduce new products and services automatically drive ROI. Social can do both. 5) Social CRM – CRM is social…we don’t need to add “social” to the front of every term to make it sound cool and new. Blogs are customer service channels.

Social Media

Social Media Social CRM Creative Commons Sentiment

5 People Focused Social and Data Tools You Should Be Using

Techipedia: Tamar Weinberg

APRIL 15, 2015

If you don’t know what Rapportive is, I’ll tell you here: Rapportive was (past tense) an excellent plugin that worked with Gmail and Chrome or Firefox to learn all social media associations with an email address. It was an internal social CRM of sorts. A URL to share the briefing with other people. I think so too.

Data

Data Tools Bookmarklet Social CRM

Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

JULY 28, 2010

Have them document EVERY question they receive. This is the strategy of creating a Social FAQ. Buy your own product. Then put yourself in their shoes, figure out how they interact with your reps, use your product, all that other good advice you shared. When you find a pattern, create content to address it.

Social Media

Social Media Strategy Consultant B2B

Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

SEPTEMBER 21, 2010

Social media is hard False. And that’s only because of the alphabet soup of social networks, lifestreams, sharing sites, etc. Social media is not about Facebook or MySpace or Flickr or Twitter or blogs or YouTube. “Social media is not about Facebook or MySpace or Flickr or Twitter or blogs or YouTube.&#

Social Media

Social Media Strategy Consultant Web 2.0

Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

SEPTEMBER 20, 2010

It is the natural progression in the market, and the signs are already showing up that we are approaching the climb up towards the “plateau of productivity&# as Gartner calls it. Big List: 13 B2B Social Media Prediction Blog Posts For 2010 =-. Thanks for sharing good support information for B2B social media.

Social Media

Social Media B2B Strategy Consultant

The Key to Social Media Success is Just 2 Letters | Integrated.

Convince & Convert

APRIL 14, 2010

Nationwide Insurance has a terrific iPhone app that allows you to document a vehicle crash in real-time, including photos, collection of the other drivers’ insurance information, and other key details. Social Media Success = Find a Way to Remove Friction Start today by conducting a Helpfulness Audit for your company. Nice post, Jay.

Social Media

Social Media Consultant Health Care Questions

Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

MARCH 18, 2010

In reality though, there’s exactly two paragraphs about ExactTarget (and CoTweet ) in the entire document – which is a very digestible 14 pages – and they won’t bug you after you download it. That said, you kind of lose me with a disavowal of social media to meet potential customers for your brand. .&#

Social Media

Social Media Strategy Consultant Publishing

Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

AUGUST 4, 2010

And finally, if your products are good enough to make people passionate about them (even when the passion is in the form of a complaint), the heavy lifting is done. And finally, if your products are good enough to make people passionate about them (even when the passion is in the form of a complaint), the heavy lifting is done.

Social Media

Social Media Strategy Comments Course

3 Ways Facebook is Killing Your Website | Social Media Marketing.

Convince & Convert

AUGUST 3, 2010

Also, Facebook’s enhancements to its Insights analytics product aim to give companies information about their visitors that far exceeds the data available from Google Analytics (another reason Google is freaking out). You don't even have to click through to a content page to see if that's actually the product that you want.

Social Media

Social Media Facebook Marketing Consultant

RIP 3 Ways Facebook is Killing Your Website

Convince & Convert

AUGUST 3, 2010

Also, Facebook’s enhancements to its Insights analytics product aim to give companies information about their visitors that far exceeds the data available from Google Analytics (another reason Google is freaking out). You don't even have to click through to a content page to see if that's actually the product that you want.

Facebook

Facebook Consultant Social Media Sites

Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

JUNE 28, 2010

One podcast with very high production values is less important than ten podcasts (about different topics) with reduced production values. One thing I might add to the document is the what next, after what do we want them to do, what's the follow up process? There is of course a limit to this logic. Crap is still crap).

Social Media

Social Media Strategy Report Buy

Social Media Informer

Why Influence Mining is the Next Gold Rush | social crm | Social.

#SproutChat Calendar: Upcoming Topics for January 2017

Trending Sources

The Last Temptation Of Social Media

Australia Sharepoint Conference June 16/17 2010

20 Ways to Generate ROI from a Corporate Blog

Are You Growing Enough Voices

How to Match 10 Key Success Metrics to Your Blogging Strategy.

Social Media Lawsuits Protect Yourself From Them | Guest Posts.

The More Things Change, The More Things Change

The Productive Online Business Toolbox: My Must-Have Tools

Build Your Brand a Social Content Ladder in 5 Steps | Blogging and.

11 corporate communications tools to boost team performance

Social Media Marketing Tools: The Complete 2022 Guide

10 Words And Phrases Social Media Pros Should Help Their Clients Understand

5 People Focused Social and Data Tools You Should Be Using

Convince and Convert Blog: Social Media Strategy and Social Media.

Convince and Convert Blog: Social Media Strategy and Social Media.

Convince and Convert Blog: Social Media Strategy and Social Media.

The Key to Social Media Success is Just 2 Letters | Integrated.

Convince and Convert Blog: Social Media Strategy and Social Media.

Convince and Convert Blog: Social Media Strategy and Social Media.

3 Ways Facebook is Killing Your Website | Social Media Marketing.

RIP 3 Ways Facebook is Killing Your Website

Convince and Convert Blog: Social Media Strategy and Social Media.

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