Likeable

MARCH 31, 2021

It’s a very important (yet, as mentioned above, underutilized) part of audience research, giving brands the opportunity to track, analyze, and take action to respond to relevant conversations happening on social media—even when the company is not specifically tagged or mentioned. Competitive Analysis. Recruiting & Influencer Sourcing.

Strategy 106

Strategy Brands Influencer Analysis 106

Sprout Social

DECEMBER 5, 2022

But it can be huge for your reputation—responsiveness leads to a more favorable view of your company. A full FAQ is linked for you below. And social media crowdsourcing —or turning to social for audience opinions, ideas and sentiment—is a powerful way to improve your content, products and your business as a whole.

Social Media 140

Social Media Crowdsourcing Privacy Comparison 140

Sprout Social

JUNE 15, 2020

” Chances are you’ve heard of GDPR or perhaps recall EU companies scrambling to become compliant with data and privacy regulations in May 2018. That said, ongoing compliance is required for companies looking to avoid fines and penalties. Is there a link between GDPR and social media? TikTok’s privacy policy.

Social Media 131

Social Media Privacy Marketing Policies 131

Hootsuite

AUGUST 2, 2022

This is a compilation of your company’s strengths, weaknesses, opportunities, and threats. Make sure you evaluate their FAQ page and whether or not they use quality chatbots. If you’re on Facebook , Instagram , or Shopify , you should consider working one into your overall digital strategy. Know your competitors.

Template 77

Template Templates Strategy HootSuite 77

Hootsuite

JULY 25, 2023

Bonus: Get a free, customizable social media policy template to quickly and easily create guidelines for your company and employees. On platforms like Instagram or TikTok, it’s easy to get swept up in trending content. FAQs about social media rules for lawyers Can a lawyer have a TikTok?

Social Media 77

Social Media Policies Guidelines HootSuite 77

Pixlee

JANUARY 18, 2022

Go beyond just resharing a picture from a customer on your brand’s Instagram and consider social media contests , on-site inspiration galleries , and video content when you’re building a UGC strategy. Ratings & Review solutions like TurnTo prove valuable for leading brands looking to capture customer sentiment.

Brands 52

Brands UGC How To Apparel 52

Hootsuite

JUNE 29, 2023

View this post on Instagram A post shared by Patagonia (@patagonia) In a perfect world, your reputation is based on your past behavior or actions — but sometimes, one wrong move can turn the world against you. candidates won’t work for a company with a bad rep. You don’t necessarily have to sit back and accept public sentiment.

Reputation 106

Reputation Strategy Brands HootSuite 106

Hootsuite

MAY 16, 2023

Over 2,000 executives surveyed attribute 63% of their companies’ value to their online reputations. And you’ll create an online reputation that endears your company to your customers. Your organization’s online reputation is built on the references people make about your company. The stakes are high.

Reputation 108

Reputation Social Media HootSuite Sentiment 108

Hootsuite

NOVEMBER 28, 2022

CEM uses data gathered at every interaction to improve customers’ perception of your company. Companies that provide a great customer experience will always have a competitive edge. But while CRM focuses on the company’s view of a customer, CEM looks at the customer’s view of the company. Source: Heyday.

Tips 123

Tips HootSuite Survey FAQ 123

Hootsuite

APRIL 11, 2023

Source: Hootsuite Analytics Try for free now Looking at your social share of voice and measuring social sentiment are also important ways of understanding and measuring your success. Monitoring social sentiment can be particularly important here, as it helps you understand the mood behind the mentions of your brand on social media.

Analysis 105

Analysis Social Media HootSuite Tips 105

Hootsuite

SEPTEMBER 14, 2023

If you’re here on this social media strategy blog, you’re probably most interested in community management for platforms (like Facebook , Instagram , or Twitter/X), but online communities can also live on forums or blogs. They’re the party hosts with the most, there to strategically make sure everyone’s having a good time.

Communities 95

Communities Social Media Management HootSuite Skills 95

Sprout Social

JANUARY 5, 2023

Ways for your company to outshine your competitors. These include conversations relevant to your company, competitors and industry at large. Imagine you work for a company like Netflix. Chances are your company could leverage many of the above strategies. Emerging pain points and challenges your customers face.

Social Media 83

Social Media Sentiment Hashtag Analysis 83

Sprout Social

JULY 12, 2023

Plus, you’ll see examples of how other companies are using it to elevate their customer service. AI customer service is the use of AI technologies like machine learning, natural language processing (NLP) and sentiment analysis to provide enhanced, intuitive support to current and future customers. What is AI customer service?

Sentiment 91

Sentiment How To Analysis Team 91

Hootsuite

APRIL 11, 2022

Retail bots can handle simple requests, like order tracking, FAQ answers, or product recommendations (a.k.a. Retail bots allow you to offer personalized customer service at scale across all your social media and web platforms, including Facebook Messenger, Instagram, WhatsApp, Shopify (and other ecommerce providers), Salesforce, and more.

Retail 97

Retail FAQ How To Survey 97

Hootsuite

JULY 13, 2022

Customer experience (CX) is your customers’ perception of their interaction with your company. View this post on Instagram. View this post on Instagram. It comes from one simple question, “on a scale from 0 to 10, how likely are you to recommend this product/company to a friend or colleague?”

Tips 107

Tips HootSuite Survey Template 107

Hootsuite

SEPTEMBER 16, 2022

The best time to post on Facebook, Instagram, Twitter, and LinkedIn. Rather than focusing on which of your Instagram posts performs best, you can see how your Instagram results stack up against your performance on Facebook or TikTok. How to conduct a social media sentiment analysis. Using Instagram chatbots for business.

Social Media 134

Social Media Tools Marketing Analytics 134

Hootsuite

AUGUST 14, 2023

There are so many different tools out there, ready to help you schedule social content , monitor brand sentiment , share insightful analytics , or collaborate with your team. Buffer allows users to plan and publish posts across multiple social media marketing platforms, including Twitter, Facebook, LinkedIn, and Instagram — all the biggies.

HootSuite 67

HootSuite Social Media Management Price Hashtag 67

Sprout Social

DECEMBER 20, 2023

Our social listening solution empowers you to be proactive by grasping how your audience feels about you and your competitors, uncovering influencers to partner with, identifying trends as they emerge and by getting ahead of crises with custom alerts and granular sentiment analysis. Source: Agorapulse) 3. Source: Buffer) 4.

HootSuite 111

HootSuite Brands Price Collaboration 111

Sprout Social

SEPTEMBER 20, 2023

Companies use CSAT surveys to ask customers simple feedback questions such as “How satisfied are you with your experience?” For many companies, achieving 100% is the goal. Here, you can set up CSAT surveys for Twitter, Instagram and Facebook. or “How would you rate our product/service?” Scroll down to the survey section.

Survey 104

Survey How To Metrics Loyalty 104

Hootsuite

JULY 13, 2023

Features include sentiment analysis, competitor benchmarking, trend spotting, and more. It currently has posting capabilities for Facebook, Instagram, Twitter and Linkedin. FAQs about Sprinklr alternatives Who is the competitor for Sprinklr? Or, integrate Hootsuite and Canva through the Hootsuite Apps database. mo for one user.

Comparison 76

Comparison HootSuite Hubspot Price 76

Hootsuite

MAY 30, 2023

40% of your potential customers expect companies to connect on their preferred social media channels. And in a direct way with specific tools, like adding an action button on Facebook, or links in your Instagram bio. Embrace Instagram Reels or TikTok. Or, experiment with social media advertising to really ramp up leads.

Social Media 79

Social Media HootSuite Template Templates 79

Hootsuite

AUGUST 14, 2023

Develop a campaign slogan for an ecommerce store selling handmade jewelry that conveys the company’s sense of style, quality and values. Generate suggestions for five influencer campaigns that will help a sustainable clothing company reach their target market of Gen Z and millennial customers.

Products 92

Products Real Estate Tourism Fashion 92

Sprout Social

APRIL 6, 2023

Chatbots typically operate within SMS text, website chat windows and social messaging services—like Messenger, Twitter, Whatsapp and Instagram Direct—to receive and respond to messages. For example, portable blender company, BlendJet, saw their average order rates increase 17% and sales 15% after deploying a Facebook chat plugin.

Marketing 81

Marketing Airlines Conversation Team 81

Hootsuite

MAY 29, 2023

You can see real-time sentiment analysis, so you know which topics to engage with and which to ignore. Compliance AI in social media is new, which means for many companies, the jury is still out on when, where, and how it’s acceptable to use it. Reset FAQs about AI in social media How is AI used in social media?

Social Media 71

Social Media HootSuite Privacy How To 71

Writtent Blog

MARCH 23, 2016

This idea is fantastic if you feel like getting sentimental or diving into flashbacks of laughter and carelessness. The huge success of Instagram tells us that visual content, such as infographics and high-quality photos, are extremely popular. Share Your Company Story. What are your company’s rituals? Сhart Post.

List 40

List Eventful Questions Industry 40