Oktopost

JULY 4, 2022

Salesforce announced earlier this year that Social Studio, their one-stop social media management platform, has entered sunset mode and will no longer be receiving any updates. For those of you working in Social Studio and enjoying the native integration with your Salesforce platform, this is likely a difficult time.

B2B 131

B2B Social Media Management Metrics Social Media 131

Keyhole.co

DECEMBER 13, 2023

Our tool excels at tracking and gathering real-time social media data and using simple graphs and pie charts to depict the information. Keyhole is a Mention alternative offering end-to-end social media management packages. Sprout Social Another popular name among Mention alternatives is Sprout Social.

HootSuite 52

HootSuite Price Sentiment Social Media Management 52

agora pulse

NOVEMBER 10, 2020

Keep an eye on the number of clicks, the traffic volume from each channel, and the bounce rate for website visitors from social media channels. Monitor the number of questions or comments you receive, your team’s overall response time, and individual team members’ contributions. Zoho Social. Social media channels.

Analytics 179

Analytics Social Media Tools Price 179

Sprout Social

FEBRUARY 20, 2020

While your brand’s social media team will most likely drive your organization’s listening efforts in a tool like Sprout Social, building a listening strategy that works org-wide requires collaboration. Olivia Jepson Sprout Social Media Strategist. Improve sentiment around customer service.

Strategy 117

Strategy Sentiment Social Media Management Analysis 117

Hootsuite

MAY 1, 2023

Are you looking to create a more efficient social media workflow? Social media managers have a tough gig, often juggling multiple accounts , managing complex campaigns, and collaborating with stakeholders. This helps promote collaboration while reducing redundancy and duplication of effort.

Template 134

Template Templates Social Media Tips 134

Sprout Social

AUGUST 28, 2023

According to our 2023 State of Social Media Report , 97% of business leaders agree that AI and machine learning (ML) will enable companies to analyze social media data and insights more effectively and use it to improve their overall marketing efforts. Use Sprout’s AI-powered capabilities for: Business intelligence.

Team 86

Team Tools Marketing Hubspot 86

Sprout Social

NOVEMBER 3, 2022

Social is more than just posts, likes and comments. It’s an extension of our world with opportunities for communication, discovery, collaboration and connection. As people and platforms continue to evolve, your business’s approach to social should as well. Social media can optimize every aspect of your business.

Marketing 107

Marketing Team Social Media Skills 107

Convince & Convert

NOVEMBER 16, 2023

The rebranding of a social media titan such as Twitter isn’t just a cosmetic alteration; it’s a strategic overhaul that seeks to redefine the platform’s essence. But amidst these bold moves, an important question arises: How do we navigate the complexities of such a major shift in social media identity?

Twitter 78

Twitter Social Media Sentiment Reddit 78

Sprout Social

JANUARY 19, 2021

Social is the cornerstone of today’s brand-consumer relationship, and it’s often the first place people turn to find information, ask questions and share their thoughts and feedback. You can also analyze sentiment scores and trends to see how your audience feels about your competitors (and relevant topics) compared to your own brand.

Data 89

Data Sentiment API Analysis 89

Sprout Social

APRIL 21, 2020

In the wake of COVID-19 , social media managers have had to reevaluate their strategies and content plans to account for changing consumer behavior. But even in a pandemic-free world, things change and businesses are thrown curveballs—and social teams are on the front lines of communicating and reacting to those changes.

How To 122

How To Social Media Management Metrics Team 122

Keyhole.co

JULY 20, 2023

Some alternatives, like Keyhole, have the ability to track real-time mentions of your brand and sentiment analysis. While Google Alerts primarily covers news articles online, some of the paid tools can track crisis on social media platforms. Moreover, Keyhole comes with sentiment analysis and competitor monitoring features.

Industry 52

Industry News Google Brands 52

Sprout Social

FEBRUARY 5, 2020

But given the volume of conversations on social, it’s important to have the right social listening tools in place so that your entire business can get the insights they need. Social listening isn’t just for marketers and social media managers—it’s a valuable source of business intelligence that your whole organization can leverage.

Tools 86

Tools Sentiment How To Team 86

Sprout Social

JANUARY 26, 2021

Brands, however, are still slow to go all-in on TikTok—a mistake that Bre Schneide r, the Social Media Manager at US HealthConnect Inc., Data shows, for example, that 40% of consumers want brands to collaborate with relevant nonprofits and 27% want CEOs to publish their own statement. hopes brands will soon address. “I

Social Media 142

Social Media Metrics Data Team 142

Keyhole.co

NOVEMBER 6, 2022

Not only does the tool allow you to track @mentions and customer conversations across social media, blogs, and forums. It will also give you key analysis into relevant topics, sentiment analysis, demographic breakdown, and surface the top influencers in the conversation. Good sentiment analysis with an accuracy of up to 80%.

Tools 52

Tools Social Media Sentiment Price 52

Sprout Social

JUNE 28, 2023

Automation also breaks down silos and smooths out collaboration within your team, and beyond. Social analytics and reporting tools that allow you to measure and iterate on your strategy. Customer service chatbots that answer common questions received on social for you and remove the task from your plate.

Team 103

Team Hubspot Marketing SMS 103

Oktopost

DECEMBER 22, 2019

Social listening also helps you keep tabs on the social media sentiment toward your company and products. Awario includes dedicated features for influencer marketing and reputation management, and its users have lots of positive things to say about how it facilitates market research and customer engagement.

Tools 116

Tools B2B Sentiment Notification 116

Oktopost

JULY 22, 2021

Social CRM can be a dedicated standalone platform, or it can be performed by using software tools that integrate with an existing CRM solution. With Social CRM, businesses get more detailed insights into customer sentiments and behavior. Up to 91% of businesses with ten or more employees already have a CRM solution.

Social CRM 96

Social CRM B2B How To Patterns 96

Sprout Social

MARCH 19, 2020

Maybe yours is design, maybe it’s content creation, digital advertising or social media management. Just as you might ask a client, ask these questions about your agency. The answers should inform your messaging and the content you share on social. . Analyze the sentiment surrounding your agency.

Social Media 103

Social Media Strategy Case Study RFP 103

Keyhole.co

MARCH 11, 2024

Keyhole offers advanced features such as sentiment analysis, hashtag tracking, and competitive benchmarking. A high number of views suggests your page is engaging your network, opening doors to new opportunities and collaborations. Formula + Calculator) Frequently Asked Questions 1.

Template 52

Template Templates Analytics LinkedIn 52

agora pulse

SEPTEMBER 21, 2019

Social media manager tip: Invest in social listening and monitoring tools to stay on top of any negative customer feedback and comments. Social media manager tip: Try the following when dealing with decreasing or shifting engagement. Your audience is shifting away from certain influencers.

Influencer 116

Influencer Social Media ROI Social Media Management 116

agora pulse

SEPTEMBER 21, 2019

Social media manager tip: Invest in social listening and monitoring tools to stay on top of any negative customer feedback and comments. Social media manager tip: Try the following when dealing with decreasing or shifting engagement. Your audience is shifting away from certain influencers.

Influencer 116

Influencer Social Media ROI Social Media Management 116

Hootsuite

MAY 5, 2021

Here, we share some essential tips and resources for effective enterprise social media management. 4 Essential enterprise social media management tips. In large companies, day-to-day social media management can feel a long way from conversations that happen in the boardroom.

Social Media Management 145

Social Media Management Social Media HootSuite Tools 145

Sprout Social

MARCH 17, 2020

If you have any questions or would like any additional education on using these features, please contact us—we are here to help. Collaborative inbox tools like Message Completion , Tasks and Collision Detection. Use collaborative tools in the Smart Inbox to manage messages effectively. Advanced social listening.

Features 93

Features Brands Library Team 93

Oktopost

MAY 11, 2020

Especially in today’s increasingly connected world, the smart implementation of social media in your business continuity plan can make or break a business. But how does social media fit in a business continuity plan? And why does social media hold the potential to be your saving grace? Crisis communications.

Social Media 75

Social Media How To Social Media Management Organization 75

Razor Social

MAY 15, 2019

Their main question was how to evaluate influencers. For example, they allow you to test several influencer partnerships which helps you to quickly figure out which collaborations work. One way to figure this out is by looking at your social media audience sentiment towards your brand by performing sentiment analysis.

Influencer 104

Influencer Social Media How To Campaign 104

Keyhole.co

JULY 9, 2023

We bet whenever the social media management topic arises, Hootsuite is the first name that pops up. It is a legacy platform that was one of the first to cater to the ever-changing social media dynamics. Let’s dive in quickly and put an end to your social media woes once and for all.

HootSuite 52

HootSuite Social Media Management Social Media Price 52

Sprout Social

NOVEMBER 21, 2023

And there’s no sweeter harmony than what’s created through collaboration between customer service and marketing. Managing customer service for such a diverse range of beloved business units demands continual innovation driven by consumer insights. The collaboration between our departments is vital for the business,” says Pessoa.

Tips 92

Tips Collaboration Marketing Team 92

Sprout Social

DECEMBER 5, 2023

Sprout Social At the forefront of the list of top online reputation management software is Sprout Social , which functions as a one-stop shop for everything regarding brand reputation management. This online reputation management software works great with Google Reviews and is a handy tool for enhancing customer service.

Reputation 93

Reputation Software Tools Sentiment 93

Keyhole.co

MAY 2, 2024

In addition to understanding your customers in marketing, social listening helps you gather industry and competitor data, understand the customer’s experience with what you offer, and create opportunities to collaborate with influencers or even other brands. As one of the social media platforms, you can do social listening on LinkedIn.

LinkedIn 52

LinkedIn Tools Sentiment Analysis 52

Socialmedia.biz

JULY 23, 2017

This sentiment can help promote a sense of cohesive culture and increase performance. These discussions can be used to not only share content of maximum interest in the future, but to also to collaborate for creating quality content for your blog. But to successfully execute employee advocacy, you don’t need to use LinkedIn Elevate.

LinkedIn 76

LinkedIn Analytics Metrics Social Networking 76

Keyhole.co

DECEMBER 12, 2023

With a simple interface, integrations with other popular platforms, and dynamic features, you can find gaps in your efforts, hop on relevant trends, and expand your social media reach. The tool crawls the web and digs out every mention of your brand across social media platforms, forums, blogs, and other media.

Sentiment 52

Sentiment HootSuite Price Analysis 52

Sprout Social

SEPTEMBER 5, 2023

You can also incorporate external approvers to enable collaboration with reviewers outside of Sprout. By using a social media management platform like Sprout, you can quickly gather and explore detailed data, and generate automated, presentation-ready reports. competitive intel).

Social Media 123

Social Media Social Media Management Team Collaboration 123

Keyhole.co

OCTOBER 21, 2023

This is where social media monitoring’s art and science come into play. You’re in for a treat, whether you’re an experienced marketing manager, social media manager, dedicated brand manager, or just someone eager to increase their expertise in this field.

Social Media 52

Social Media Sentiment Reputation Analysis 52

Hootsuite

AUGUST 14, 2023

What about one perfect social media management tool? If you’re commitment-phobic when it comes to picking a social media management platform, we get it. So if you’re not 100% sure if Later is your social media soulmate, that’s totally fine. Which social media platforms will you be posting to?

HootSuite 67

HootSuite Social Media Management Price Hashtag 67

Keyhole.co

DECEMBER 18, 2023

Keyhole First up is Keyhole , a real-time social media management tool that keeps you on top of every little detail of your online presence. Key features: Profile and competitor analytics: An alternative to Rival IQ, Keyhole offers profile analytics across all major social media platforms. Let’s get into it!

Price 52

Price Hashtag Analysis Sentiment 52

Sprout Social

DECEMBER 19, 2023

As one member of The Arboretum , Sprout’s online community for social professionals, put it, “The most significant challenge I face when managing customer care on social media is the expectation to be available to answer questions 24/7. Another added, “Social platforms have become essential for customer support.

How To 101

How To Survey Social Media Management Team 101

Oktopost

FEBRUARY 1, 2024

Oktopost integrates with Hubspot, Salesforce, SugarCRM, and other popular sales platforms to help you maximize the impact of your social media efforts. Automation and Collaboration Look for tools that automate your most repetitive and time-consuming tasks, such as sending emails or tracking leads.

Brands 62

Brands Hubspot Marketing B2B 62