Sprout Social

FEBRUARY 18, 2020

Monitoring and listening do often partner up in a company’s social strategy. While listening is more proactive and can lead to business-wide insights , it follows a similar process as monitoring and can help uncover important conversations like those untagged mentions. Have you ever Tweeted at a company and received radio silence?

Social Media 136

Social Media Strategy Brands Airlines 136

Keyhole.co

JUNE 19, 2023

Authenticity and trust: UGC is perceived as more authentic and reliable than traditional marketing methods since it originates directly from users, not the companies trying to sell their products or services. Let’s check out the companies leveraging UGC. Bonus: You can add campaign hashtags and keywords to Keyhole.

Social Media 52

Social Media UGC Content Loyalty 52

Convince & Convert

FEBRUARY 22, 2016

In an effort to promote the airline’s expanded year-round service to Palm Springs from San Francisco and New York, Virgin America is asking customers flying to and from PSP to play dress-up. To be fair, the airliner anticipated results like these. Business: Virgin America Launches #LetModFly. Calling all Mad Men fans!

Apple 60

Apple Airlines iPhone Hashtag 60

Twist Image

AUGUST 14, 2012

The Halifax-based musician wrote a song and created a YouTube viral video sensation with United Breaks Guitars in 2008 after his guitar was busted during a trip on United Airlines. So, is United Airlines now a decimated brand? Do you think any less of the airline? Yes, his career seems to be growing strong. to 3.26).

Airlines 92

Airlines Wikipedia Publishing Price 92

Sprout Social

AUGUST 22, 2018

Features such as Sprout’s Smart Inbox track conversations on Twitter in addition to your other social channels. Metrics like sentiment analysis let you know how people feel about your brand at large whether that sentiment is positive, negative or neutral. Our apologies for the interruption to your day.

Twitter 99

Twitter Tips Notification Sentiment 99

Hootsuite

OCTOBER 21, 2020

But if that’s your company’s take, it could be missing out. The digital media company credits its LinkedIn marketing efforts for closing 42% of its deals in 2018. According to LinkedIn, 76% are ready to strike up a conversation. What other companies/founders are doing the same? Just look at Adobe. Not only that.

B2B 98

B2B Social Media Tools Tips 98

Twist Image

APRIL 19, 2017

Her sentiment was meant to mean that if the music feels right, it will find an audience, but it did give pause. The company was launching a new product aimed at business travellers, and was curious about the best travel apps for these types of consumers. Airline status luggage tags. Do you know who your audience is anymore?

Travel 71

Travel iPhone Analytics Airlines 71

Hootsuite

MARCH 27, 2020

Brands can’t ignore these conversations, but participation must be approached with care. Monitoring the wider conversation, and flagging important developments. While PopTarts knew their input wasn’t necessary during the initial phase of the COVID-19 pandemic, the same strategy from an airline company would be unthinkable.

Social Media 145

Social Media How To Policies Team 145

Twist Image

APRIL 19, 2017

Her sentiment was meant to mean that if the music feels right, it will find an audience, but it did give pause. The company was launching a new product aimed at business travellers, and was curious about the best travel apps for these types of consumers. Airline status luggage tags. Do you know who your audience is anymore?

Travel 40

Travel iPhone Analytics Airlines 40

Convince & Convert

FEBRUARY 14, 2024

Heart-shaped conversation candy, Hershey chocolates, American Greetings and Hallmark were all founded after Esther’s business was booming. It is no surprise that companies started, and will continue, to incorporate Valentine’s Day into sales and marketing plans, but savvy marketers find ways to go above and beyond that one day a year.

Strategy 125

Strategy Brands Marketing Airlines 125

Sprout Social

DECEMBER 5, 2023

With millions of people signing up daily across social media platforms, keeping track of conversations about your brand online is becoming an uphill battle. Brands can take advantage of Sprout’s review management, social listening and sentiment analysis features to monitor their brand’s online reputation at all times.

Reputation 100

Reputation Software Tools Sentiment 100

Sprout Social

MARCH 16, 2023

For example, maybe you’re completely loyal to the airline whose customer service rep magically found you the perfect flight. Even in the face of price increases and flight cancellations, you’ll never book with another airline again. And they’re not alone.

Metrics 102

Metrics Social Media Sentiment Airlines 102

Sprout Social

AUGUST 27, 2020

Conversely, we’ve seen brands get called out for not being vocal enough in the fight for social justice. Mr. Peanut and its parent company, Kraft-Heinz, will emerge unscathed following this rather confusing ad campaign, but other brands that don’t generate billions of dollars in yearly revenue like Kraft-Heinz might be so lucky.

Brands 136

Brands Sentiment Social Media Management Issues 136

Convince & Convert

APRIL 28, 2010

Because our behaviors on the social Web leave a noticeable fingerprint, smart companies can modify the way they engage and interact with us, based on our social graph, purchase history, etc. Fly more miles, get priority seating on an airline. After college, I worked in customer relations for a large electronics' company.

Social Media 149

Social Media Strategy Influencer Social CRM 149

Convince & Convert

JULY 27, 2012

Huge thanks to data-driven social media management software company Argyle Social for their presenting sponsorship, as well as Infusionsoft , Janrain , and Jim Kukral at DigitalBookLaunch. Not only Eric’s company Argyle Social, but our friends at Infusionsoft. We were on a multitude of airlines during that trip.

Airlines 115

Airlines Sentiment Hotels ROI 115

Sprout Social

MARCH 31, 2020

Because social media meltdowns, pile-ons and controversies aren’t just reserved for the biggest companies anymore. Recent engagement statistics highlight just how quickly social media moves for modern companies. It was never our intention to hurt anyone's sentiments. Businesses both big and small need a crisis plan.

Social Media 135

Social Media Sentiment Examples Issues 135

Sprout Social

APRIL 6, 2023

AI chatbots use machine learning (ML) and natural language processing (NLP) to understand the intent of the message received and adapt the responses in a conversational manner. Some can be entertaining, like Cleverbot , which was built to respond to prompts like a human would in normal conversation. What is chatbot marketing?

Marketing 82

Marketing Airlines Conversation Team 82

Webbiquity SMM

MARCH 4, 2014

Invite bloggers to your company events, give them a peak “under the hood,” and the collective “media coverage” generated can be tremendous. They know the company’s products, people, policies and procedures from the inside. Yet companies big and small have struggled to capitalize on this potential.

Review 205

Review Radian6 Guidelines Policies 205