Airlines Analytics Engagement Reputation 
Sprout Social
JANUARY 10, 2024
They can also severely impact your reputation. In this article, we’ll provide a breakdown of a complaint management system and offer tips to improve your reputation managemen t processes. In the end, the customer said the wait wasn’t too long and even praised the airline’s friendly employees. What is complaint management?
Hootsuite
JUNE 29, 2023
Before we dive into the nuts and bolts of brand reputation management, we want to apologize. You’re probably going to get a parody version of Joan Jett’s “Bad Reputation” stuck in your head at some point during the reading of this article, and we can’t help but feel it’s our fault. And if you have no reputation? Are you snobby?
Convince & Convert
AUGUST 8, 2012
We also do a fair amount of work in the travel industry and so when we saw a series of recent blog posts from Dutch airline KLM detailing its social media strategy we could not pass up the opportunity to review it here. Strategically they’ve aligned their efforts under three pillars: Service, Reputation and Commerce.
Sprout Social
DECEMBER 5, 2023
What customers say and how they relate with your business can greatly affect your online reputation. Several brands, including United Airlines, have reportedly lost patrons and billions in value due to their poor management of the Flight 3411 incident involving a forcefully removed passenger that went viral online.
Sprout Social
MARCH 8, 2017
Most social media managers prize their social media influencers because they can drive engagement and word-of-mouth communication to your brand at a higher rate than standard organic methods. An United airlines 757-224 (#N14115) lined up and ready to roll at LAX. Reputation plays such a key role in buyer decisions.
Kikolani
JUNE 18, 2016
As someone who has taken many certification training programs over the last couple of years (twelve in total), I can tell you that some contain great content that you can learn from, and some can even help you get clients as they come from reputable sources. Google Analytics and Google Adwords Certifications.
Keyhole.co
OCTOBER 21, 2023
Management of brand reputation Your brand’s most valuable asset is its reputation. Managers of social media: For effective results, streamline your content development and engagement techniques. Brand custodians: Protect your brand’s reputation and foster enduring brand loyalty.
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