Sprout Social
APRIL 29, 2024
Improves the credibility and trust of your brand According to a 2024 BrightLocal survey , 77% of consumers check at least two review sites or platforms before making a purchasing decision, and 71% of consumers would not consider using a business with an average rating below three stars. This will deepen your connection.
Buzzlogix
JANUARY 11, 2018
A joint study conducted by Google and Millward Brown Digital found that 42% of researchers use a mobile device during their B2B buying process. What’s more, according to a survey by Regalix Inc., Reach out to Clients via SMS. What’s more, Ring Central found that 80% of professionals currently use SMS for business purposes.
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Firebelly
FEBRUARY 4, 2010
The survey also showed that teens are significantly less likely that Gen Y and adults to use Twitter. Social networking sites (SNS). 73 percent of teens and 72 percent of Gen Y are now active on at least one SNS. 71 percent of young adults prefer Facebook while 66 percent of younger teens prefer Myspace.
Convince & Convert
APRIL 10, 2015
If that’s too complex, you can solve the same problem simply: Create an app that allows them to reach a customer service rep immediately via SMS. In fact, 80 percent of those purchasers research in advance—and they spend an average of 79 days collecting that information online. The difference between these two approaches is simple.
SocialFish
OCTOBER 21, 2010
In fact, a survey we conducted indicates many people expect help to arrive within one hour of posting a request on an emergency organization’s Facebook page. We did some research around this issue and published a white paper detailing the case for integrating time-honored emergency response expertise with real-time social input.
Convince & Convert
SEPTEMBER 20, 2010
A comprehensive survey (1,753 respondents) released today by Edison Research, paints a fascinating picture of Twitter and its role in America’s social media ecosystem. Note that the survey population was 12 and up, including a representative portion of seniors). 42% learn about products and services via Twitter.
Sprout Social
JANUARY 16, 2024
It supports over 30 languages and dialects, and can dig deep into surveys and reviews to find the sentiment, intent, effort and emotion behind the words. The platform excels in collecting and analyzing real-time feedback from multiple sources, including social media, surveys, reviews, SMS, emails, voice conversations and more.
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