article thumbnail

How to Build a Successful Remote Support Team

agora pulse

Kristell: Slack, daily update from Ineke for support, Tettra [an internal knowledge base and company wiki], weekly meeting, and weekly training with HighFive [videoconferencing platform]. We need to have such documentation in place for potential emergencies and situations to make communication run smoothly.

Team 118
article thumbnail

What Kind of Online Community Do You Have Behind Your Firewall?

Social Media Strategery

As CIOs and Chief Knowledge Officers bring tools that have been used on the Internet – blogs, wikis, microblogs, profiles – behind the firewall, they tend to expect the same results. "We'll You create a wiki page for your team containing the text of a report you're working on. Total Silence. "Call

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Engagement is Mantra of Social Media, Why Not Mantra of Schools, too?

Josh S Peters

Why cannot we create a wiki page s with the fact s , which we have learned in the class instead of reading old-fashioned books ? Why are schools signing contracts with providers of email services and pay lots of money for it, if every kid now is having their own free email address?

article thumbnail

20 Ways to Generate ROI from a Corporate Blog

Webbiquity SMM

When you come out with a new white paper, summarize one of the main findings in a blog post with a link to the page to download the full document. Feature a newsletter signup box prominently near the upper-right corner of your blog. Generate webinar registrations. Again, you can “advertise&# upcoming webinars in your sidebar.

ROI 191
article thumbnail

The Bamboo Project Blog

Buzz Marketing for Technology

Most organizations still see blogs as a way to push their content to learners, which to my mind makes blogs simply a multimedia e-newsletter. blogs and wikis are also used as a means for a new employee to provide content/commentary on a topic at which he/she is an expert where others within the organization are struggling.â??

Project 265
article thumbnail

How To Create A Know-It-All Company - CIO.com - Business Technology Leadership

Buzz Marketing for Technology

Newsletters |. Document Management. NEWSLETTERS. More Newsletters. To drive KM at Russell Reynolds, the company circulates a document every afternoon throughout its 32 offices worldwide that shows all outstanding proposals and projects. Blogs and Wikis in the Business World. src = [link]. }. White Papers |.

Company 122
article thumbnail

Wired Campus: Computer Literacy Doesn't Mean Information Literacy, Report Says - Chronicle.com

Buzz Marketing for Technology

Get the latest headlines each day: Wired Campus e-newsletter | RSS. Campus Piracy Company Watch Distance Education Gadgets Leadership Legal Troubles Libraries Offbeat Open Access Research Search Engines Security Social Networking Student Life Supercomputing Teaching TechForum2008 Video Virtual Worlds Wikis. About The Chronicle.

Report 130