Remove Communities Remove Conversation Remove Open Source Remove Small Business
article thumbnail

Enterprise 2.0 Conversations

The Marketing Blog

Conversations Jump to Comments Image by cambodia4kidsorg via Flickr Over the course of December, I have been closely following Jacob Morgan ‘s blog-posts on Social Media , emerging Enterprise 2.0 Conversations (themarketingblog.wordpress.com) [.] Reply When Will “Social Business&# Become Social Change Business?

article thumbnail

How to Cut Costs with Your Own Support Community

Techipedia: Tamar Weinberg

Maintaining traditional channels like phone, email and live chat support are a must—but a solid support community can cut that burden drastically, saving you time and money. But good communities are more than support channels. An effective support community relies on members to generate much of the support. It’s Worked Before.

Cost 135
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Join the Conversation

The Marketing Blog

Over here Jaffe talks about how marketers can leverage social-media to engage in deeper conversations with the customers. I’d be posting a detailed review later Reply Rajesh Kumar April 2, 2008 at 11:20 am Daksh, how do you compare this with Shel Israel and Scoble’s Naked Conversations, for example?

article thumbnail

Dear Airtel: It is about Customers & Conversations

The Marketing Blog

44 pm Dear Airtel: It is about Customers & Conversations Jump to Comments It was one of those evenings, when we were not in a mood to work. The conversation began with my first tweet. I write about Social Media and how it is being used as a conversational channel by individuals and organizations.

article thumbnail

Facebook vs Twitter (A Comparison)

The Marketing Blog

Although Twitter wins, the results are fairly close indicating the open nature of conversations that are taking place on Twitter platform. Reasons could be many e.g. ‘Facebook’ being a closed platform the community considers it as a friend focussed channel. look forward to more posts! interesting and helpful.

article thumbnail

Indian Companies on Twitter – A Usage Study

The Marketing Blog

of tweets, tweet type, conversation type. I write about Social Media and how it is being used as a conversational channel by individuals and organizations. For this study we profiled 66 companies from ’9′ verticals and analysed them on different quantitative & qualitative parameters like no.

Study 180
article thumbnail

Startup Life: Diary of a First Generation Entrepreneur

The Marketing Blog

Home About In the Media Facebook & India Dear Airtel: It is about Customers & Conversations July 10, 2010.1:11 I write about Social Media and how it is being used as a conversational channel by individuals and organizations. 11 pm Startup Life: Diary of a First Generation Entrepreneur Jump to Comments ‘Oh shit.’

Startup 191