Sprout Social

FEBRUARY 18, 2020

Responding to customers has been shown to lead to stronger brand loyalty among customers. These kinds of posts don’t come up in your regular network notifications, which is why it’s important to set up your monitoring tools. Monitoring helps you with your brand perception and sentiment. What is social media monitoring?

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Sprout Social

JUNE 23, 2021

Instead, take advantage of your marketing tools like your CRM or social media management tools like Sprout’s Smart Inbox to keep tabs on notifications and @mentions from social. Perhaps one of the best ways to ensure that your happy customers stick around is by rewarding their loyalty. Instead, it’s about being proactive.

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Sprout Social

AUGUST 22, 2018

Metrics like sentiment analysis let you know how people feel about your brand at large whether that sentiment is positive, negative or neutral. For many businesses, monitoring brand mentions on Twitter begins and ends with checking their notifications. Looks great, congrats on the new site. When in Doubt, Be Human.

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agora pulse

FEBRUARY 21, 2017

Not only do they make us automatically defensive, but we also don’t want negative sentiments shared online to hurt our businesses. The pros of hiding negative comments on your Facebook Page are clear: ideally, you’d protect your business’s reputation and eliminate any negative sentiments from your posts.

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Comments Facebook Sentiment Reputation 135

Sprout Social

MARCH 8, 2019

At the end of the day, online social listening gives you a more comprehensive understanding of your brand sentiment. Monitoring your comment section and notifications can actually help you breed brand loyalty. When people are talking about your space, ask yourself: are you part of the conversation?

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Later

JUNE 26, 2020

Monitor audience sentiment. Since Facebook encourages (and even favors) the social interactions happening in Facebook Groups, it means that group activity is much more likely to be surfaced in members’ News Feeds and notifications than a static post from a Facebook Page would. Respond to queries and deescalate issues.

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Keyhole.co

MAY 2, 2024

SpotifyCares also offers tips and updates to its followers, building loyalty and improving what it offers at the same time. After tracking them, you need to analyze the sentiment of these conversations – whether they perceive your brand as positive, negative or neutral. Why is social listening important?

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Keyhole.co

OCTOBER 21, 2023

Using social media monitoring tools, you can record the mentions, conversations, reviews, and sentiments that might affect the success of your brand. Brand custodians: Protect your brand’s reputation and foster enduring brand loyalty. Sentiment analysis: Analyze the exchanges’ emotional undertones.

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Social Media Sentiment Reputation Analysis 52

Keyhole.co

MAY 12, 2023

And then your phone might buzz with notifications as the post goes viral. Right from the number of posts mentioning it to impressions with sentiment analysis, you can get it all in a single dashboard. Awario’s real-time alerts and notifications keep you informed about what customers are saying about you online.

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Reputation Tools Sentiment Review 52

Keyhole.co

JANUARY 5, 2023

Sentiment analysis Advanced shareable dashboard “Intelligent notifications” for specific hashtags and keywords based on triggers, time, or sentiments. The platform also offers a sentiment analysis feature, offering you an in-depth analysis of your audience’s social conversation on your brand.

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Sprout Social

SEPTEMBER 20, 2023

It is measured to gauge customer sentiment and loyalty by asking one question: “How likely are you to recommend {product name} to a friend or colleague? ” With NPS surveys, you can track how certain interactions in the customer journey, for example, feature upgrades, affect customer loyalty over time.

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Survey How To Metrics Loyalty 101

Sprout Social

MAY 16, 2022

Turn on notifications so you don’t miss any messages. It’s good practice to use a shared inbox that multiple people can monitor for messages and notifications. Google supports that sentiment and may deactivate chat for businesses that don’t respond to inquiries within 24 hours. Enable notifications. Reply within 24 hours.

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Sprout Social

AUGUST 22, 2022

Businesses can expand their reach and build brand loyalty on the platform—but they need to actively monitor and manage their comments to get the best results. If you’re wondering whether you really need to monitor your YouTube comments, here are three compelling reasons why you should: YouTube comments can help you gauge customer sentiment.

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agora pulse

JANUARY 30, 2020

A YouTube channel can be used to build brand loyalty and its own community (subscribers), giving you yet another platform to get heard from. After all, the more videos in those search carousels come from your brand, the better you control the sentiment. Think about it … A YouTube channel is a separate entity of its own.

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YouTube Screencast Findability Sentiment 153

Keyhole.co

MAY 24, 2023

You find out that a competitor is offering a loyalty program that’s really popular with customers. Monitor various social media metrics, including engagement rates, sentiment analysis, and audience demographics. It offers daily or instant notifications for price and stock changes to respond quickly to changes in the market.

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agora pulse

OCTOBER 1, 2019

Ask users what they’re doing for the holidays, or just thank them for their loyalty and wish them a safe and happy holiday with their family. These messages can be humorous, sweet or sentimental. The app sends you notifications alerting you when you have items to review. Want more helpful, actionable content like this?

Social Media 135

Social Media Small Business How To Campaign 135

agora pulse

OCTOBER 1, 2019

Ask users what they’re doing for the holidays, or just thank them for their loyalty and wish them a safe and happy holiday with their family. These messages can be humorous, sweet or sentimental. The app sends you notifications alerting you when you have items to review. Want more helpful, actionable content like this?

Social Media 135

Social Media Small Business How To Campaign 135

Socialmedia.biz

AUGUST 7, 2018

You can easily understand the content-type that resonates the most with your audience with their advanced social search engine and get automated notifications every time your brand (or a competitor) is mentioned anywhere online (in links, domains or articles). year) and Agency Plus ($125/year) plans.

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Social Media Tools Price Analysis 69

Sprout Social

APRIL 6, 2023

Similarly, chatbot marketing can boost sales when set up to proactively send notifications about offers and discounts to speed up the purchase process. This example looks at a fictional restaurant which needs to communicate things like store hours, specials and loyalty programs. Add all of the questions your user may want to ask you.

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Marketing Airlines Conversation Team 81

Hootsuite

MARCH 31, 2020

Sometimes called @ mentions, these usually trigger a notification for that user and allow your audience to click through to their bio or profile. Notification. A notification is a message or alert indicating new social media activity. Sentiment is a way of describing the way people feel about your brand on social media.

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