article thumbnail

Why Facebook’s Community Pages Could Give Brands Headaches

Dave Fleet

The social network launched roughly 6.5 As Facebook states in its FAQs : “At this time, there is no way for people who choose to connect with a Community Page to add their own pictures or edit the information.&#. This isn’t unique to Roots – do the same for Microsoft, for example.

article thumbnail

100 Examples of Corporate Social Media Policies

Koka Sexton

Social Media Policy. Editorial Guidelines, personal use of Social Networking. Use of Social Networking and other third party websites. Staff/Volunteer Presence on Social Networking Sites. Online Technologies, Social Media and Bread. Template: Social Media Policy for Associations (Real Estate).

Policies 111
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

February 11th, 2010 |Written By: Jay Baer | View Comments Tweet Guest post by Bob Dennis , freelance Web designer with experience in everything from audio production to social networking. It use to be that Apple was the scrappy underdog and white knight to Microsoft's evil empire. Also, $0.30 Thats convenience!

article thumbnail

What is a Customer Satisfaction (CSAT) Score? And Why Does it Matter?

Hootsuite

Similarly, if your brand constantly gets the same questions, take the time to publicly display answers to FAQs. For example, Instagram Highlights are a great for posting FAQs: Source: Hello Bello. Have dedicated customer support channels on social media. Get the template now!

SMS 110
article thumbnail

TikTok comments: Everything you need to know to drive engagement

Sprout Social

In this article, we’ll walk you through how to earn TikTok comments, FAQs and strategy ideas from top brands who are mastering TikTok comments. Brands use pinned comments to address an FAQ or highlight specific promotions or campaigns. Sprout Social’s TikTok integration makes managing comments easy and efficient. emilyzugay.

article thumbnail

8 Ways a Social Inbox Will Make Your Job Easier

Hootsuite

When message volume spikes without warning, an all-in-one social inbox helps triage and organize messages to keep response times low and ensure no action items fall through the cracks. Managing all your messages from one dashboard also significantly reduces the time lost to checking multiple DM inboxes across social networks.

article thumbnail

Social Media Lawsuits Protect Yourself From Them | Guest Posts.

Convince & Convert

She spends her days thinking about social media, public relations and digital strategies for her agency’s consumer focused clients. The Lawyers Are Coming Social networks give people the ability to share incredible volumes of content. People are sharing photos, ideas, writings and video. All that stuff? Ad Chickadee ?