Oktopost

MARCH 7, 2022

We also know the world of social listening is one that can make or break our brand’s reputation. In this piece, we’ll break down social listening, how it’s different from social monitoring, and the benefits and ways to use social listening for your B2B brand. Social Listening vs. Social Monitoring: What’s the Difference?

B2B 155

B2B Sentiment Analysis Reputation 155

Oktopost

NOVEMBER 16, 2023

Discover what interests them, the content they enjoy seeing, their pain points and frustrations. Ultimately, brands can leverage social data to optimize marketing strategies, manage reputation, foster better customer relationships, and sustain profitable growth. But this process comes with its own set of challenges.

Analysis 71

Analysis Data Sentiment Metrics 71

Hootsuite

MAY 16, 2023

And that’s why social media reputation management is so important. Reputation management isn’t about controlling the narrative. It’s about listening to what customers say, learning from their feedback, and responding in a way that builds trust in your brand. What is social media reputation management? The stakes are high.

Reputation 111

Reputation Social Media HootSuite Sentiment 111

Hootsuite

JUNE 29, 2023

Before we dive into the nuts and bolts of brand reputation management, we want to apologize. You’re probably going to get a parody version of Joan Jett’s “Bad Reputation” stuck in your head at some point during the reading of this article, and we can’t help but feel it’s our fault. And if you have no reputation?

Reputation 110

Reputation Strategy Brands HootSuite 110

Keyhole.co

DECEMBER 13, 2023

The brands that get it right do so by leveraging social monitoring and listening. Mention is a good example of a platform helping brands track and post to social media apps. The other four packages are Team, Pro, Advanced, and Enterprise at $119/month, $199/month, $359/month, and $833/month. Try Keyhole for free 2.

HootSuite 52

HootSuite Price Sentiment Social Media Management 52

Keyhole.co

JANUARY 17, 2024

Benefits and applications in brand management There are several advantages to using social listening tools to manage your brand. Crisis management Social listening tools play a crucial role in detecting potential crises early on, allowing you to respond swiftly and effectively to mitigate reputational damage.

Sentiment 52

Sentiment Analysis Brand Monitoring Trends 52

Keyhole.co

JULY 20, 2023

Any time media monitoring-related discussions spark, teams rush to find a sustainable set of tools. Most of the social media monitoring tools out there come with a pricey tag, making it seem like a luxury. Despite the issues, is it actually worth investing your money in paid tools? Let’s have a look at it.

Industry 52

Industry News Google Brands 52

Keyhole.co

AUGUST 24, 2021

In that respect, Keyhole is a great social listening & brand monitoring tool that will provide you with valuable insights about your audience, and so much more. Copy-pasting a link and dumping it in your Tweet will only take you so far, and it certainly won’t be on-brand. . Another issue is properly spacing out the content.

Curation 64

Curation Content Collaboration Trends 64

Sprout Social

APRIL 15, 2024

A cybersecurity attack or reputational crisis that can turn a normal working day into a sink or swim scenario. However, an effective crisis communication strategy can help your company plan for a worst case scenario and emerge with your reputation intact. It’s the scenario no business wants to face.

Press Release 90

Press Release Banking Reputation Marketing 90

Keyhole.co

JUNE 30, 2021

Relevancy: the data reviewed should be relevant to the issue at hand. So, the sentiment of the mentions or comments to the posts should be measured to ensure the brand image is on track: Brand mentions: keep track of what’s being said about your brand on social media and manage the brand reputation.

Data 108

Data Social Media Strategy CPC 108

Keyhole.co

OCTOBER 31, 2022

Occasionally, a new trend emerges in the market and creates both opportunities and issues. Also, Keyhole makes the setup process so easy and intuitive that you won’t have to retrain your whole team! It’s so easy and intuitive, in fact, that you won’t need to re-train your whole team. Start Free Trial.

Hashtag 52

Hashtag Analytics Tools Price 52

Keyhole.co

MARCH 1, 2023

Relevancy: the data reviewed should be relevant to the issue at hand. Therefore, the sentiment of mentions or comments should also be measured (as detailed below) to ensure you’re building a positive brand image: Brand mentions: keep track of what’s being said about your brand on social media and manage the brand reputation.

Data 52

Data Social Media Strategy CPC 52

Webbiquity SMM

APRIL 12, 2022

On the other hand, if your social media reputation is damaged, consumers may feel they have a social and ethical responsibility to avoid your brand. That will help protect your brand image and preserve your corporate reputation. Failing to comply with copyright laws will tarnish your reputation.

Social Media 189

Social Media Policies How To Guidelines 189

Hootsuite

JULY 13, 2023

The list of Sprinklr alternatives below offers a variety of powerful social media tools to help you drive customer engagement, boost brand loyalty, and manage your online reputation. Team: $249/mo billed annually. Business: $739/mo billed annually. Enterprise: Flexible pricing based on business needs.

Comparison 79

Comparison HootSuite Hubspot Price 79

Sprout Social

JANUARY 16, 2024

Competitive Analysis : Compare sentiment towards your brand with competitors to understand where you stand in terms of positioning and public perception. Brand Insights: Gather and interpret data on brand reputation, customer experience , and product strengths and weaknesses to develop a solid brand strategy.

Sentiment 93

Sentiment Analysis Tools API 93

Sprout Social

OCTOBER 31, 2018

Below are some examples that brands should familiarize themselves with. Brands are rightfully concerned about their reputation to fans and followers. You can conduct a surface-level sentiment analysis via advanced search by tacking on emoticons such as “:)” and “:(” when searching your brand on Twitter.

Twitter 95

Twitter Brands Hashtag Industry 95

Buzz Marketing for Technology

FEBRUARY 9, 2011

So I spent the better part of January looking at every social media listening, monitoring, analytics, intelligence and insights firm I could get my hands on. They are squarely in the listening and monitoring space with a new overlay (this year) of some professional services to produce reports.

Crimson Hexagon 275

Crimson Hexagon Analytics Sysomos Radian6 275