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What is Social CRM and How to Make It Work for You

Oktopost

Social CRM tools can solve this problem by integrating your internal customer data with the information they’re providing on social media. When your B2B marketing technology is in step with the evolving social commerce landscape, you can more meaningfully engage with your customers. Social CRM: What Is It?

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Book Review: The Social Customer

Dave Fleet

The author, Adam Metz , takes the reader through a straightforward, easy-to-read summary of the concept and potential for social CRM, but that’s really only part of this book. The Social Customer is divided into three sections: Section One takes the reader through an overview of the topic of social CRM.

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What’s the best social media marketing tool for scheduling your updates?

Janet Fouts

Social media calendar. Social media analytics. Agorapulse is an all-one social media management tool that’s recently introduced some new and improved scheduling features; one of them is the introduction of content categories to the queue and the other, bulk uploading for scheduling updates or adding them to a queue.

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How (and why) to post to Instagram from PC or Mac

Sprout Social

Using Sprout Social, you can post photos, videos, carousels and Stories to your Instagram Business Profile. You can also cross-post to other channels, view in-depth analytics and collaborate with your team. You can connect multiple Instagram Business Accounts to Sprout Social and choose which profile to publish your content to.

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The Best in Social Media: Bees Awards Winners 2011

Mindjumpers

Best Use of Alternative Tools (Nominees): 180 LA (US): Best Social CRM: LBi London (UK). Best Marketing Within Social Games (Nominees): Grape (Russia). Best Social Media Marketing Theory (Nominees): Francois Gossieaux (US). Best Use of Analytic Tools: Dell (US). Best Innovation (Nominees): 180 LA (US).

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Australia Sharepoint Conference June 16/17 2010

Laurel Papworth

Many many students of mine over the years have mentioned Sharepoint as their internal, enterprise based intranet service with collaboration features. One woman swears that you can’t collaboratively edit documents, and that that feature has been turned off. . … which is pretty well what I meant above. Daniel McPherson.

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Top 7 Social Media Competitor Analytics Tools For Marketers And Agencies 

Keyhole.co

Social media with almost 4.6 That’s why using social media analytics tools has become indispensable for crushing brand competition and building an engaged social media audience. In this guide, we will delve into some of the best competitor analytics tools for social media. Key features. Key features.