es social-customer-service 
Oktopost
FEBRUARY 7, 2021
Here you will find a summary of our latest webinar “From the Experts: How Digital is Transforming Financial Technology” hosted with our good friend Andrew Davies, Associate Director, Digital Marketing and Creative Services at Capco. . Why Do Financial Organizations Need to Adopt the Digital Transformation.
Convince & Convert
JUNE 22, 2010
New research from White Horse of 104 companies found that in 86% of companies, executives are not using social media. How can you instruct your team to implement and operate something that has so much potential to immediately win (or lose) customer hearts and minds, if you’ve never used it yourself? Social Media?
Sprout Social
JULY 31, 2019
Now that you’ve signed up for your Sprout Social 30-day free trial, you may be wondering: what should I do next? To answer that question, our team of Support Customer Advocates and Account Executives have compiled a week-by-week list to help you make the most of your Sprout trial. Connect your social profiles. Related Articles.
Convince & Convert
FEBRUARY 23, 2010
Skip to content Skip to navigation Skip to footer Convince and Convert Blog: Social Media Strategy and Social Media Consulting Social Media Strategy Blog Social Media Consulting Blog Social Media Consulting Speaking Newsletter Free Social Media Tools Twitter Interviews About Lijit Search Is Your Social Strategy Proactive or Reactive?
ProBlogger
SEPTEMBER 19, 2012
With an active Facebook page , three corporate blogs , a couple of Twitter accounts, a YouTube channel , a Flickr profile and more, Kodak seems to be smiling pretty much all over the social media arena. And no, it’s not just for the sake of social media presence alone. We have embraced social media for some time now.
Convince & Convert
AUGUST 4, 2010
But it’s not like social media created negativity, it just puts a magnifying glass to it. Do you know why you don’t get angry when customers call customer service and say all kinds of crazy, depressing stuff about your brand? The public and immediate nature of getting slammed via social is what stings.
Koka Sexton
MAY 22, 2008
I would think that setting a viral fire that swept through social media would be hard to start without throwing some money at the real heavy hitter out there in the industry. I really believe that it the best way to spread the news about your products and services all over the internet. The importance can not be over emphasized.
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