Why Customer Service Should Be in Your Social Media Marketing Strategy
Techipedia: Tamar Weinberg
JULY 21, 2009
Social media is social. It’s easy for people to tweet about bank robberies and to photograph live displays of computer errors in public places. Customer service is social, too. In the linked-to article, Consumerist shares the story of an individual who opted to use a landscaping service to trim his lawn.
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