Sprout Social
AUGUST 26, 2021
Reddit is another treasure trove filled with conversations and communities relevant to your brand or products. They’re the best airline, even in crisis mode! Travelers, for example, may have a favorite airline and are eager to share what makes them a frequent flier of one airline over another. — Dr. Erica M.
The Realtime Report
JULY 22, 2014
to 71, social media outlets are now the fourth lowest-scoring category in the ACSI; consumers are even less satisfied by airlines, subscription TV, and internet service providers. YouTube has increased 3% to 73, matching the average of the “all other” social media category, which includes Instagram, Reddit, and Tumblr.
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Likeable
SEPTEMBER 24, 2019
For a master class in customer service on social, look no further than Airline Complaint Twitter. Whatever it is about air travel that has the ability to bring out the worst in people, airlines like JetBlue have learned to handle stress-induced vitriol with grace. Staying on the Pulse of Culture.
Buzz Marketing for Technology
SEPTEMBER 8, 2010
You can go on and on about other brands (Southwest Airlines comes to mind) that have a strong mission or a strong why. Share this on Reddit. Which is similar to Google in the sense that we know what and how Google does what it does but we also know their mission is to “index the worlds information&# ! Tweet This!
Bill Hartzer
MARCH 24, 2011
A number of businesses including American Airlines Center, Gangway Advertising, Quesa-D-Ya’s, The Cedars Social, Snappy Salads, Society Bakery, The Porch, Hoffbrau Steaks and Cindy Gordon Photography have donated raffle prizes to raise additional money for the cause. Share this on Reddit. Post on Google Buzz. Tweet This!
Techipedia: Tamar Weinberg
MAY 19, 2008
Case #2: Continental Airlines Kicks Toddler Off Plane for Talking Too Much Now this just disappoints me. An eighteen-month-old boy and his mother were thrown off a Continental Airlines flight because a flight attendant couldn’t stand the little boy saying “bye plane&# throughout her safety instruction speech.
Bill Hartzer
MAY 7, 2009
Tony Wright of Wright IMC has extensive experience in online crisis communication and brand reputation strategy, including corporate blogging and corporate monitoring, most notably directing the online corporate reputation management strategy for American Airlines immediately following the events of September 11, 2001. Share this on Reddit.
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