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7 ways to use social media for market research

Sprout Social

Reddit is another treasure trove filled with conversations and communities relevant to your brand or products. They’re the best airline, even in crisis mode! Travelers, for example, may have a favorite airline and are eager to share what makes them a frequent flier of one airline over another. — Dr. Erica M.

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Why We Still Love Twitter

Likeable

Community Management/Customer Service. For a master class in customer service on social, look no further than Airline Complaint Twitter. Whatever it is about air travel that has the ability to bring out the worst in people, airlines like JetBlue have learned to handle stress-induced vitriol with grace.

Twitter 80
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Reputation Management with Dissatisfied Customers and Word of.

Techipedia: Tamar Weinberg

Case #2: Continental Airlines Kicks Toddler Off Plane for Talking Too Much Now this just disappoints me. An eighteen-month-old boy and his mother were thrown off a Continental Airlines flight because a flight attendant couldn’t stand the little boy saying “bye plane&# throughout her safety instruction speech.

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List of Brand-Side Corporate Social Strategists: Twitter Edition

Webbiquity SMM

Airline. • Morgan Johnston – Manager Corporate Communication at JetBlue Airways. • Bowen Payson – Manager of Online and Digital Marketing at Virgin America. It’s also possible there may be errors in my list; please let me know in the comments or through my Twitter if you find any, and I will correct them.

List 155
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Why Your Corporate Website Needs a Blog

Bill Hartzer

The Nuts about Southwest blog is the corporate blog of Southwest Airlines. You can gain valuable traffic and visibility using the search engines, and construct a sense of community with others in your space by applying individuals methods to your company site. Share this on Reddit. Subscribe to the comments for this post?

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Coverage Questions !

The Marketing Blog

Share this: StumbleUpon Digg Reddit 2 Comments Filed under Public Relations 2 Comments make my trip January 3, 2008 at 1:30 pm my name is ram mohan, i was searching for good websites on google, this site is providing good cheap air fares on doemstic airlines. Reply Mark December 20, 2007 at 4:11 pm I’m currently looking at web 2.0

Questions 100
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#NoTwoDays: A Day in the Life of Pete Haas of PCMag

Sprout Social

I then scan Reddit, a few competing sites and Facebook’s trending topics to see if there’s any juicy news out there. But like Instagram, it’s a product-focused network with a strong tech community so it’s a great fit for us. I schedule the stories out and then for yesterday. 8:40 a.m.: Live show number three.

iPad 72