Convince & Convert

AUGUST 24, 2010

The Revolution is Coming I don’t think I’ve announced it publicly yet, but the final title of the new book from Amber and me (coming in February, 2011) is: The Now Revolution: 7 Moves to Transform Your Business with Speed, Smarts and Social Media Many, many thanks to everyone who voted on possible titles, and provided suggestions.

Social CRM 111

Social CRM Consultant MySpace Social Media 111

Webbiquity SMM

APRIL 6, 2017

Social customer relationship management (CRM) was being written about as a distinct product category as far back as 2008, but market interest really began to take off the following year. How does social CRM differ from traditional CRM? Market interest has remained fairly strong since then. 1) Infusionsoft. .

Social CRM 195

Social CRM Tools Sample Samples 195

Techipedia: Tamar Weinberg

APRIL 15, 2015

Therefore, I am always running after tools that help me learn more about the people I am working with or conversing with online. It was an internal social CRM of sorts. Whereas Rapportive is a social CRM that you cannot really control, Archively is a social CRM of things you can control.

Data 100

Data Tools Bookmarklet Social CRM 100

Convince & Convert

APRIL 12, 2012

Eric : I imagine there’s some business development guys at Twitter and Google that are maybe having some difficult conversations or maybe scratching their heads, wondering why they didn’t move more quickly or even moved at all. To keep it out of the hands of… Eric : Yeah, now Google and Twitter can’t buy it.

Hotels 118

Hotels Instagram Authentication Social Media 118

Webbiquity SMM

DECEMBER 4, 2012

Come with a case of beer and some great conversation, and you just might be a hit. She notes that “social media” is far more than Twitter, blogs and Facebook, now encompassing “social listening,” content curation, crowdfunding, social gaming, social CRM and more.

Social Media 213

Social Media Resources Tips Policies 213

Proactive Report

DECEMBER 27, 2010

For three years or so savvy companies and organizations have been experimenting with how to become a social brand. They’ve experimented with social media campaigns and activities, mostly in the marketing and PR arena. Some have been dragged into social CRM by their customers.

Yammer 105

Yammer Trends Training Wiki 105

Buzz Marketing for Technology

FEBRUARY 9, 2011

Disclaimer – these are my opinions formed by my conversations with these firms). They also provide a unique service from any of the vendors I spoke to around “text mining into a central database with integration into a CRM system”. Which sounded like Social CRM meets Systems Integration company to me. So lets dig in!

Crimson Hexagon 275

Crimson Hexagon Analytics Sysomos Radian6 275

Convince & Convert

SEPTEMBER 21, 2010

We need to start getting specific about social media services and capabilities, and talk about the components of social media, not “social media&# as a whole. I avoided any panel with more than 3 presenters, and found the depth of conversation much greater. – I didn't try to do too much.

Social Media 127

Social Media Strategy Conference Eventful 127