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How to Cut Costs with Your Own Support Community

Techipedia: Tamar Weinberg

Maintaining traditional channels like phone, email and live chat support are a must—but a solid support community can cut that burden drastically, saving you time and money. But good communities are more than support channels. And the more you work on getting members to engage, the more productive they become.

Cost 135
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Best Free Alternatives to Microsoft Office Word

SocialFish

In the world of technology where Microsoft’s products dominate the market, it’s extremely hard to find suitable software to edit text or write compelling papers you can later use for personal and commercial purposes. It’s equipped with so many free features that you’ll wonder why you ever used Microsoft Office products. Link: [link].

Microsoft 113
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Applying the Johari Window to as/w Product

The Marketing Blog

48 am Applying the Johari Window to a s/w Product Jump to Comments Reading a wonderful piece on Johari Window at psychcentral made me think about its application to a s/w product. Kinshuk is an individual, a fresh MBA working for as a community manager for an open-source consulting company. July 29, 2008.10:48

Products 100
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The Power of Product Packaging

The Marketing Blog

02 am The Power of Product Packaging Jump to Comments Do you drink Coke or Amul flavored milk ? Is Apple also emphasizing on the packaging quality during the product life-cycle? Perhaps, because of this packaging you aren’t allowed to open it and try some music on the iPod. January 28, 2008.11:02 Not its packaging.

Products 100
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Wanna Present Like Steve Jobs?

The Marketing Blog

Jump to Comments Enjoy this fantastic BNET video as Communications coach Carmine Gallo talks about the various techniques that Apple CEO Steve Jobs uses to captivate and inspire his audience. apps and products if I am convinced about their value aspect to me & my ecosystem. However, I still review some Web 2.0

Web 2.0 100
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Best Video Editing Software for YouTube

SocialFish

YouTube is full of videos of different categories from viral content, guides, reviews, news coverage, and more; there are even indie movies flattering the network, and all of them use some premium video production to make them more resonating with the network. A lot of filters, intuitive interface, open-source, cross-platform.

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The FASTForward Blog " Managing Personal Knowledge: Setting a Foundation for Transformation? : Enterprise 2.0 Blog: News, Coverage, and Commentary

Buzz Marketing for Technology

open source. John Marshall, VP Global Product Development for McGraw-Hill/ Platts, will discuss how his organization was able to significantly increase revenue from its online industry community by boosting the number of subscribers â?? Future of Communities. James Robertson. Euan Semple. David Weinberger.