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Social media: the ultimate skills cheat sheet

Sherrilynne Starkie

Writing A foundational skill required to convey ideas, persuade and build influence. Conduct stakeholder/key informant interviews and focus groups, interpret survey and poll data, document reviews. Social sharing, Live and real-time updates, customer support, reputation and issues management, partnerships.

Skills 334
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How to use voice of customer data to improve your customer relationships

Sprout Social

Through collection methods like surveys and reviews, the data will then be analyzed and distributed to relevant departments. Some collection methods, like Yelp and TripAdvisor reviews , constantly collect feedback without your direction. The collection stage uses social listening , review sites and on-site survey cards.

Data 117
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31 free social media templates that will elevate your workflows

Sprout Social

Social media audit template A social media audit is a step-by-step review of your business’ social presence. Influencer marketing brief template The most effective influencer marketing strategies view influencers as more than just contractors with a task to fulfill. Download the template 2. Download the template 8.

Template 102
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Why the Packaging of Your Products Matters

Socialmedia.biz

If you’ve established a target demographic, get a focus group to get some feedback on different colors or packaging ideas. The most obvious point is that packaging influences our perception of the value of the product. Fewer expenses and more positive reviews make this a worthwhile investment. Take a look at Vaping360.

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Dark Social in 2023: Here’s Why (and How) You Should Track It

Hootsuite

Source: GWI When it comes to social selling, 43% of Gen Z ranks influencer recommendations as highly relevant to their decision-making process, whereas only 18% of Gen X and 9% of Boomers say the same. For example, I’ve been looking for a new tiny-but-holds-everything backpack and reading tons of online reviews.

HootSuite 120
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What is Social Commerce and Why Should Your Brand Care?

Hootsuite

Consumers can easily consult with their friends on purchases, show off those hip new hightops, comment on Aunt Jackie’s new “I Love My Niece” tee, review comments from other savvy shampoo shoppers, and interact directly with the kombucha brands they love. Social commerce offers an instant focus group. Encourage reviews.

Brands 145
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How to master the 3 pillars of brand reputation management

Sprout Social

Your brand’s online reputation may speak for itself, but that doesn’t mean the narrative is out of your control. Those big and small actions make up your brand reputation management strategy—an absolute must-have in a digital-driven world. What is brand reputation management? Reputation takes years to build and minutes to lose.