How Government Agencies Can Build an Effective Crisis Communications Strategy
Social Media Strategies Summit
FEBRUARY 28, 2023
Crisis management is one of the biggest challenges of social media for government agencies. A fast-evolving situation can cause panic and confusion in your community, requiring you to communicate the latest information in a calm, clear manner to the public, stakeholders, and media. Get it wrong, and you risk undermining confidence in your agency; get it right, and you’ll play a key role in mitigating the worst effects of the crisis.
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