Social Listening vs. Social Monitoring: How To Use Both in 2024
Hootsuite
JUNE 6, 2024
This data can then inform marketing. JE — United Airlines (@united) May 18, 2024 This tweet shows United Airlines responding to an indirect mention of their brand name, not their handle. As a social media manager, you should get to know your niche’s main thought leaders and influencers. Brand sentiment.
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