article thumbnail

Grow Your Wiki

Buzz Marketing for Technology

21 days of wiki adoption. Course Using Wiki. Enterprise Wiki. knowledge management. managing wiki growth. using wiki in education. Web-based spreadsheet. wiki adoption strategies. wiki pilot. Wiki tools. Showing the example of how to work agendas through a wiki vs. email!

Wiki 223
article thumbnail

The KISS Method For Determining Social Media ROI

SocMed Sean

The loss of this knowledge can ultimately impact your customer satisfaction if the tribal knowledge was never captured in any organizational knowledge base. Wikis, idea networks, blogs, and social Intranets are a great tools that can be used to encourage employees to share what they know.

ROI 269
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Personal KM; KM Business Case; KM, culture and compromise; KM Books Wiki

Buzz Marketing for Technology

Weekly Knowledge Management blog by Stan Garfield. Personal KM; KM Business Case; KM, culture and compromise; KM Books Wiki. Weekly Knowledge Management Blog by Stan Garfield. KM Books Wiki created by Matt Moore. This is a wiki page for annotating and discussing your favorite books related to Knowledge Management.

Wiki 100
article thumbnail

How to Build a Successful Remote Support Team

agora pulse

At Agorapulse, we’ve had remote customer support since the company’s salad days, and it’s grown into something that customers rave about. Recently, we asked Agorapulse’s head of Customer Support, Ineke Oates, and head of Customer Care, Kristell Cormarie, for their advice to companies who want (or need to) build their remote support team.

Team 118
article thumbnail

How My Creator Startup Made 4-Figures in 5 Months While Working a 9 to 5

Buffer Social

Being a solo founder, I had to be every executive at the company from CEO to any other C-suite role. Google Drive’s folder system was too clunky and didn’t have the features I wanted to build my Wiki-like knowledge base, so I chose Notion.

Startup 61
article thumbnail

My Dear Consultant - Think About It !

The Marketing Blog

I should write a blog I should ‘Ajaxify’ my current website I should jump into the conversation I should use a Wiki for enterprise-collaboration And do what not & what not… Why ‘But Why? My company is following the open-culture of communication. That’s the simple question that I have been asking everybody. Why should I do it?

article thumbnail

Connecting 2 the World: What do businesses really want?

Buzz Marketing for Technology

While many businesses want a sense of independence and creativity, what they chose was a person that fit the company personality (conformity). Quoting Alan Bennett, Stern says that most companies have the attitude "I am all in favour of free expression provided it is kept rigidly under control." Group communication and the wiki.

Web 2.0 100