SocMed Sean
NOVEMBER 7, 2011
Social CRM. Does adding Twitter to your CRM process make it more social? SalesForce has really gone eyeballs-deep into the Social CRM space by recently purchasing Radian6 , the leading social monitoring tool on the market. ALL CRM IS SOCIAL. Let me repeat that. Do some research.
Waxing UnLyrical
MAY 7, 2014
Soon I’ll be heading to Boston for a bespoke (I love that word) full-day training program for the Office for Diversity Inclusion and Community Partnership’s LFDP Conference at Harvard Medical School. Image: Marie Coleman via Flickr, CC 2.0. The Complicated Problem of Social CRM. Yes, Haaahvahd.
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Laurel Papworth
MAY 23, 2010
This session will demonstrate how to build an Analytics solution with SharePoint 2010, Microsoft Dynamics CRM and Microsoft BI to offer a unique platform that delivers: - Improved decision making with the enhanced insight from powerful analytic tools. - Dunno if they have a Flickr etc account. Deon Taylor , Lionel Gomes Da Rosa.
Bare Feet Studios
AUGUST 31, 2011
The really interesting apps these days are the ones that are integrating into CRM services , directly enabling a deeper understanding of what the customer wants and when and how to deliver it. There is an easy primer on the topic here on the Social Media Examiner and 18 Use Cases of Social CRM from the Altimeter Group here.
Convince & Convert
APRIL 1, 2010
It’s a good mix of coach-speak, highlights, community service footage, and cheerleader features. The team has a lot of photographs on Facebook (and also some on Flickr). Consistency and Leverage I didn’t start out looking to slam the Timberwolves’ social media program. So, I peeked at YouTube. Your Web site.
Convince & Convert
FEBRUARY 11, 2010
August 12, 2010 (766) Why Social Supports Email in the Interactive Marketing Hub September 22nd, 2010 Content Lessons Learned From 25 Popular Blog Posts September 21st, 2010 Why Are Companies Not Valuing Judgment As A Critical Element September 20th, 2010 5 Step Process for Social Media Success September 15th, 2010 Why Social CRM Needs to Be Less About (..)
SocMed Sean
DECEMBER 9, 2011
” 3) ROI – There’s a lot of concern with business executives as to whether there is any Return on Investment in social media. Help them understand that there are ways they can listen to their community, leverage feedback, and improve their business. Social can do both. Photo courtesy of EirikSo on Flickr.
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