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Monday Social Media News Roundup: Week of October 23rd

Buffer Social

Meta Broadcast Channels Feature Meta is testing Telegram-like broadcast channels on Facebook and Messenger, providing a new avenue for Pages to engage with their audiences. Keep an eye on this feature's rollout to leverage broader communication channels on Meta's platforms.

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11 Smart Ways to Use Twitter Advanced Search

Hootsuite

Thanks to Twitter’s advanced search features, it’s also a surprisingly robust search engine. The results reveal that Ticketmaster may be in some hot water for how they’ve handled sales of her upcoming tour. For example, 2022 was notoriously bad for airlines losing luggage due to the post-restriction travel surge.

Twitter 115
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What Is Omnichannel Marketing and How Are Brands Leveraging It?

Social Media Strategies Summit

And app features like being able to identify songs playing in stores make the customer experience even more immersive. To build engagement, the website is configured to use past searches and geolocation to remember the customer’s size preferences and feature items that are available in their local store. Source: Medium.

Brands 109
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10 Tips for Providing Top-Tier Twitter Customer Service

Sprout Social

Features such as Sprout’s Smart Inbox track conversations on Twitter in addition to your other social channels. Sprout’s built-in social media CRM features make it a cinch to track your team members’ interactions with customers. Enjoy that extra power and the great upcoming games you'll play on the Xbox One X!

Twitter 98
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Going from Free to Fee Part 2

Bare Feet Studios

Airlines, hotels, and rental car agencies charge a lot more for weekdays than weekends, as they have a captive customer for one and they know that companies are theoretically making money off of their use of said services. dbw Hilary February 9, 2009 at 1:46 pm I think much of the pricing model depends on the service and features offered.

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Hawaii Officially Dips Toes in the Waters of Social Media

Bare Feet Studios

The additional collaborators (hotels, Hawaiian Airlines , Avis & the bloggers) all gave from their pockets to support Hawaii tourism – of which they are a vital part. Join our email list to be notified of upcoming online and live, in-person classes. Want to Learn More?

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Social Data Made Simple: Getting Started with a Strategy

Buzz Marketing for Technology

This webinar featured Ira Haberman ( @ irahaberman ) Director of Storytelling at BrainRider, Ned Kumar (@ nedkumar ) Digital Strategist for FedEx and Sean Williams (@ Colorado2NYC ) Consumer Promotions Social Media at JetBlue Airlines. We discussed how to get started with a strategy around social data.

Data 100