Sprout Social

FEBRUARY 26, 2024

So this month we scoured the internet looking for brands across industries—from pet products to business software to car insurance—who shine when responding on social. Each of these brands deliver A+ customer care , which translates to increased awareness, brand loyalty, positive sentiment and revenue. Talk like a human.

Report 63

Report Atlassian Brands Sentiment 63

Sprout Social

JANUARY 9, 2024

These insights help cross-functional teams, such as marketing and sales, product research, human resources and PR, perform their jobs more effectively and efficiently. You get a complete picture of what’s top-of-mind in social conversations and uncover common themes and topics regarding your brand, products and service.

Analytics 110

Analytics Sentiment Analysis Patterns 110

Sprout Social

DECEMBER 20, 2023

Oktopost Oktopost touts itself as a tool best suited for B2B companies looking for a full social engagement suite. Social listening unpacks insights about competitors, products, audience sentiment and more. It can make or break a brand’s connection with customers, and their loyalty. Source: Buffer) 4. Source: Brand24) 11.

HootSuite 107

HootSuite Brands Price Collaboration 107

Oktopost

FEBRUARY 1, 2024

B2B buyers are bombarded with information daily, and only so many brands can stand out. Oktopost Oktopost is a B2B social media management tool that enables scheduling and automated posting, social listening, and advanced social analytics. Best For: Oktopost is specifically designed for B2B businesses.

Brands 62

Brands Hubspot Marketing B2B 62

Hootsuite

DECEMBER 9, 2020

How are B2B organizations connecting their sales team to prospects without events and conferences? Buy this product. And transactions alone don’t create memorable brands , boost loyalty, or drive long-term growth. In fact, eMarketer is forecasting that households without cable TV will outnumber those with it by 2024.

Questions 142

Questions Social Media Strategy Survey 142

Hootsuite

NOVEMBER 30, 2023

From spurring ideas to implementing designs to automating social media posts , there are many great content marketing tools to make a content marketer’s day more productive and less stressful. 10 best content marketing tools for 2024 1. Let’s take a look at some of the best. 1 Social Media Tool Create.

Tools 105

Tools Content HootSuite Marketing 105

Sprout Social

APRIL 6, 2023

Chatbot marketing also helps brands and customers engage more closely by: Sharing quick answers regarding discounts, or a product or service. Data gathered from chatbot conversations can be used to improve the customer experience, plus inform product descriptions, development and personalization. Resolving a complaint or problem.

Marketing 81

Marketing Airlines Conversation Team 81