Sprout Social

FEBRUARY 26, 2024

Each of these brands deliver A+ customer care , which translates to increased awareness, brand loyalty, positive sentiment and revenue. Being engaged on social is vital to protecting their brand and retaining customers. Engaging with posts and comments in a way that feels genuine and authentic. The opposite is true.

Report 63

Report Atlassian Brands Sentiment 63

Sprout Social

JANUARY 9, 2024

They want a personalized interaction that’s authentic and engaged. In this way, brands can develop proactive strategies to ensure better customer experience to boost brand loyalty. Conduct B2C and B2B market research effortlessly and strengthen your competitive strategy by using Sprout’s competitive analysis feature.

Analytics 110

Analytics Sentiment Analysis Patterns 110

Sprout Social

DECEMBER 20, 2023

With Sprout’s customer service solutions , directly engage with customers and see the extent of past interactions for more context. Oktopost Oktopost touts itself as a tool best suited for B2B companies looking for a full social engagement suite. It can make or break a brand’s connection with customers, and their loyalty.

HootSuite 107

HootSuite Brands Price Collaboration 107

Oktopost

FEBRUARY 1, 2024

B2B buyers are bombarded with information daily, and only so many brands can stand out. Whether your goal is to drive engagement on socials, protect your brand assets, or even revamp your identity online, there’s a tool for every need. Best For: Oktopost is specifically designed for B2B businesses.

Brands 62

Brands Hubspot Marketing B2B 62

Hootsuite

DECEMBER 9, 2020

How are B2B organizations connecting their sales team to prospects without events and conferences? And transactions alone don’t create memorable brands , boost loyalty, or drive long-term growth. In fact, eMarketer is forecasting that households without cable TV will outnumber those with it by 2024.

Questions 142

Questions Social Media Strategy Survey 142

Hootsuite

NOVEMBER 30, 2023

10 best content marketing tools for 2024 1. It even includes recommended times to post for maximum engagement. Develop a strategy Less than half of B2B or B2C marketers have a documented content marketing strategy. Let’s take a look at some of the best. Use it to explain to your boss why that reply guy gives you the ick. #1

Tools 105

Tools Content HootSuite Marketing 105

Sprout Social

APRIL 6, 2023

Chatbots for marketing can maximize efficiency in your customer care strategy by increasing engagement and reducing friction in the customer journey, from customer acquisition to retention. Built to automatically engage with received messages, chatbots can be rule-based or powered by artificial intelligence (AI). What are chatbots?

Marketing 81

Marketing Airlines Conversation Team 81