Diva Marketing Blog

SEPTEMBER 20, 2009

As more of our customers and clients join social networks and discover that there is frequently a disconnect between channel service (Twitter responses occur in seconds while call center resolutions may take days) and begin to depend on social channels to "talk to the company" will there be an internal conflict for resources?

Social Media 78

Social Media Insurance Social Enterprise Conference 78

Webbiquity SMM

DECEMBER 4, 2012

Five Ways Social is Shaping your B2B Customers by LinkedIn Today. 3 ways to stop wasting time on social media by iMedia Connection.

Social Media 213

Social Media Resources Tips Policies 213

Social Media Strategery

SEPTEMBER 28, 2009

2) Had Good Values, 3) Had the resources to grow and better the community. I’m particularly interested in businesses like Tom’s Shoes and Honest Tea that are social enterprises and have a focus on doing good and giving back. I met Scott Burns , the CEO of GovDelivery , at Gov 2.0

Gov 2.0 89

Gov 2.0 Collaboration Communities Web 2.0 89

Convince & Convert

JANUARY 25, 2012

Staffing and Resources – Having the right talent on the business side of the equation to drive all of these initiatives. The Year of Mobile – Seriously – self explanatory and nice nod to the emerging NFC (Near Field Communication) chips headed to a mobile phone near you – NFC as a platform will be tremendous.

Marketing 116

Marketing Crowdsourcing Smart Phone Mobile 116

Direct Marketing Observations

JANUARY 4, 2010

So why don’t we ever hear about social media from the people who are responsible for managing direct customer experiences on a daily basis? That’s right, the customer service teams, talk about resources! Customer support, service, tech support usually have dozens if not thousands of company representatives waiting for you to call.

Social Media 131

Social Media Engagement Class Social Enterprise 131

Convince & Convert

OCTOBER 22, 2013

“Big Content”, also known as content that requires significant time and resources, is all the rage today. Typically when researching an idea, I look at the best resources that have been created on the subject, and ask myself, “How can we top this?”. If your ideas are big, the content follows and everything falls in place.

Strategy 152

Strategy BuzzStream Content Brands 152

ProBlogger

NOVEMBER 3, 2016

In today’s episode, we hear from Daniel Flynn, co-founder and Managing Director of Thankyou a social enterprise that sells consumer products like water, nappies, hand sanitiser and much more here in Australia and soon to be New Zealand. Further Resources on an Interview with Daniel Flynn Co-founder of Thankyou.co. Radcasters.

Eventful 21

Eventful Social Enterprise Blogger Organization 21

ProBlogger

NOVEMBER 3, 2016

In today’s episode, we hear from Daniel Flynn, co-founder and Managing Director of Thankyou a social enterprise that sells consumer products like water, nappies, hand sanitiser and much more here in Australia and soon to be New Zealand. Further Resources on an Interview with Daniel Flynn Co-founder of Thankyou.co. Radcasters.

Eventful 20

Eventful Social Enterprise Blogger Organization 20

Convince & Convert

MAY 24, 2012

The sooner that we start embracing social as not just the silo but as something that lives inside of everything we do, inside of our organizations, the sooner we’ll be successful. I can’t wait until social stops being a word, “social business,” “social enterprise,” and it’s just business.

Yammer 114

Yammer Badge Privacy Communities 114