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Social Listening vs. Social Monitoring: How To Use Both in 2024

Hootsuite

Social monitoring requires using specialized tools to gather qualitative and quantitative data. For example, as the Social Media Manager for the Vancouver Canucks, I used Hootsuite Streams daily. Why does social media monitoring matter? The most powerful feature of social monitoring tools is filters.

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For financial services brands, social media is a risk mitigation friend—not foe

Sprout Social

Coupled with the unpredictable nature of social media and the looming economic downturn , many weary financial services executives see social media as a threat. But refraining from social media altogether only creates more room for crises to snowball and brand health to plummet.

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13 Metrics to Track for Social Media Success

Social Media Strategies Summit

Total Reach Let’s start with a simple (but important) one: reach is a social media metric showing the number of individual accounts that have seen a post. There’s no way to monitor this metric yourself unless you fancy asking every single social media user if they caught your latest meme.

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Your Guide To Social Listening On LinkedIn + Top Tools

Keyhole.co

However, social listening is not all about mentioning your brand; it takes tracking of competing brands and trending content in your industry. Why is social listening important? Mastering the art of engagement through social listening Mastering engagement on social media connects businesses with their audience effectively.

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The Twilight renaissance: Why retailers need social media for trend forecasting

Sprout Social

Using Sprout Social’s Advanced Listening tool, we analyzed 336 Tweets from July 1, 2021, to September 21, 2021, that referenced Twilight and key terms like “style” or “fashion.” More than half of these messages (54%) have a positive sentiment, 25% neutral and 21% have a negative sentiment (mainly held by skeptics of the trend’s longevity).

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14 Social Listening Tools for Effortless Brand Monitoring

Hootsuite

Let’s start by clarifying exactly what we mean when we talk about social listening. Bonus : Discover the best way to gather insights and intel from your audience, competitors, industry, and favorite aspirational brands in our complete guide to advanced social listening. What is social listening?

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How to Manage Social Media in 18 Minutes a Day

Hootsuite

This process is called social listening , and it involves monitoring conversations online about your brand, your competitors, and topics related to your industry. Tools like Hootsuite can help streamline your social listening efforts. Plus, track content from every social media platform all in one place.