Remove Marketing Remove Privacy Remove Questions Remove Social CRM
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Eight Tips for Scaling Social Customer Support

Dave Fleet

There are many cases where you will have to take a conversation offline due to privacy needs around personal information, or due to legal regulations. While the company can step in and address unanswered questions, this solution means that many queries are addressed without any involvement from the company. Build an army of advocates.

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Integrating Email and Social Media with Flowtown | Email Marketing.

Convince & Convert

Tip of the Iceberg Unlike enterprise-class social anthropology services like Rapleaf , Flowtown is incredibly easy-to-use, and is tuned for the do-it-yourself marketer. “We want to be the mint.com of social marketing,&# says Ethan Bloch , co-founder of the San Francisco based company.

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Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

Either way, it would make me double-check how I have the privacy settings set for photos on my Facebook page. link] PLR Ebook Store Privacy concerns around Facebook are still an issue for myself. This is an excellent marketing and promotional step that will ensure their brand is recognized world wide. Or is this just creepy?

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Social Media Lawsuits Protect Yourself From Them | Guest Posts.

Convince & Convert

A recent presentation at the PRSA Counselors Academy, by Michael Lasky , Partner and Chair of the Public Relations Law Practice at the law firm of Davis & Gilbert in NY, provided a wake up call to those in attendance about how the law is slowly creeping into the social landscape and why responsible marketers had better pay attention.

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Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

Many successful social media programs take months (or even more than a year) to really germinate. Social Media is “Viral Marketing&# False, in the same way that a square is also a rectangle, but a rectangle isn’t a square. Can a social media program go viral? Social Media results can’t be measured False.

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11 corporate communications tools to boost team performance

Sprout Social

These tools might include: Marketing tools (think: social, CRM, email). For example, consider how marketing messaging and creatives for campaigns require multiple steps, stakeholders and approvals. Bambu empowers your teammates internally to earn maximum on external marketing messages. Sprout Social.

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4 Detective Tricks to Find Your Customers in Social Media | Social.

Convince & Convert

A major component of answering those questions effectively is understanding in which social outposts your customers are concentrated. Companies should follow, not lead, their customers across the social Web. This is a social address book, and social CRM application at each extreme.