article thumbnail

Can Ottawa’s NBL franchise recover from a branding disaster?

Sherrilynne Starkie

“We didn’t want to fall into the trap of having a great name and then focus group it to death to the point where you go, ‘Ah, it doesn’t work, let’s go with something safe.’ ”. So says Ken Evraire , the Ottawa branding consultant for Bytown Sports, according to an Ottawa Citizen story last week. It’s a tomahawk dunk.

Sports 281
article thumbnail

A social media focus group in the 99-year old home of the Red Sox

Jeff Esposito

So when I got an invitation from the Boston Red Sox to visit their home offices for a Twitter focus group, I could not have said yes quickly enough. On July 28, I arrived at the discreet offices near Yawkey Way and was shuttled into a conference room with 10 other members of the Sox Twitter community.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

See innovation differently: How social media holds the key to true differentiation

Sprout Social

The sharp, brand-defining edges of inspired ideas are often worn down in focus groups as innovation teams strive for mass relatability at the expense of deeper relevance with their desired audience. Certainly, major missteps are avoided with such a measured approach—but so are opportunities to create significant connections.

article thumbnail

Get Your Social Media Story Straight | Blogging and Content.

Convince & Convert

Instead, it’s the standard sports franchise drivel, including ads for home equity loans above the team logo. I couldn’t believe it, given how many video assets a professional sports team has. It’s a good mix of coach-speak, highlights, community service footage, and cheerleader features.

article thumbnail

Data smog: newest culprit in brain drain

Buzz Marketing for Technology

Lewis has found similar problems in focus groups he?s The media have gleefully pitched the Internet as the ultimate information tool, and it does unlock potential for global community, says psychologist Sherry Turkle, PhD, author of ?Life Set aside slots for exercise, sports, dinner with friends and family vacations.

Data 100
article thumbnail

How to Use Retail Bots for Sales and Customer Service

Hootsuite

29% of conversations in sports equipment retailer Decathlon’s chatbot happened outside of opening hours. What used to take formalized market research surveys and focus groups now happens in real-time by analyzing what your customers are saying on social media. Plus, chatbots can serve and convert customers while you’re closed.

Retail 97
article thumbnail

Seth Godin on Steroids: Here’s My Evernote Password

Viper Chill

We’d do a focus group and find out people didn’t understand what equipment they’d need, so we’d add that. “ The billionaire investor said that editors should focus on making the papers “indispensable” to local communities. We kept testing and changing the P90X infomercial.

Reddit 80