Remove Brand Monitoring Remove Issues Remove Reputation Remove Social Networking
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How to create a complaint management system to protect your brand reputation

Sprout Social

They can also severely impact your reputation. Turning a negative situation into a positive outcome will help win their loyalty and maybe even earn your brand public praise on social media. So, how do you manage complaints in a way that resolves your customers’ issues efficiently and effectively?

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Social Data Analysis: The Pros and Cons of Social Data

Oktopost

Discover what interests them, the content they enjoy seeing, their pain points and frustrations. Ultimately, brands can leverage social data to optimize marketing strategies, manage reputation, foster better customer relationships, and sustain profitable growth. But this process comes with its own set of challenges.

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Top 7 Mention Alternatives For 2024

Keyhole.co

The brands that get it right do so by leveraging social monitoring and listening. Mention is a good example of a platform helping brands track and post to social media apps. The tool helps you manage your social media accounts with the help of market insights.

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GDPR and social media: What marketers need to know

Sprout Social

Over $126 million in fines have been issued to companies violating GDPR as of January 2020. However, that data can become muddled if you can’t attribute visitors to social media or monitor your social traffic’s behavior.

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12 Reasons Your Business Needs a Social Media Marketing Program.

Saying It Social

KnowEm also offers paid plans, from just signing up and registering you at 150 sites, to a full-featured plan which also fills in all profile details, complete with pictures, at 100 to 300 different networking sites. namechk : Covering 72 major social networking sites, namechk is simple, fast, and easy to use.

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8 Best Google Alerts Alternatives For Brand Mentions And Industry News

Keyhole.co

Despite the issues, is it actually worth investing your money in paid tools? While Google Alerts is a great free tool to monitor the web, it has some limitations that may require people to look for alternatives. Its sentiment analysis helps gauge the sentiment associated with brand mentions. Let’s have a look at it.

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The complete crisis management guide for marketing leaders

Sprout Social

A cybersecurity attack or reputational crisis that can turn a normal working day into a sink or swim scenario. However, an effective crisis communication strategy can help your company plan for a worst case scenario and emerge with your reputation intact. It’s the scenario no business wants to face.