The Realtime Report

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New Survey Reveals Americans Spend 5 Hours And 42 Minutes on Their Devices Each Day

The Realtime Report

New Survey Reveals Americans Spend 5 Hours And 42 Minutes on Their Devices Each Day. A new survey conducted by Optimum has revealed the amount of time Americans spend on screens each day. One in ten Americans spend up to 8 hours on a screen per day. 10% of Millennials and 10% of Gen Z spend 12+ hours on their screens every day.

Survey 91
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Study Reveals More Than 18% Of Businesses Would Consider Sabotaging A Competitor’s Online Business

The Realtime Report

Study Reveals More Than 18% Of Businesses Would Consider Sabotaging A Competitor’s Online Business. As explored in our previous study , due to a lack of awareness of its legality, negative SEO doesn’t have a formalized definition. The Survey. Our survey can reveal that 18.3% Written By. Tamir Davies. The Main Findings.

Study 184
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New Study Reveals Consumer Attitudes Toward Customer Support During Holidays

The Realtime Report

New Study Reveals Consumer Attitudes Toward Customer Support During Holidays. New Helpshift data from a survey of over 2,300 consumers also found 30% of consumers believe customer service actually improves during the holidays, while 29% believe it declines. During Cyber Monday, CSAT actually increased even more, by 6%.

Study 79
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71% of Businesses Do Not Have a Plan to Deal with Potential Cyber-Attacks

The Realtime Report

Specopssoft.com sought to find out by surveying 1,600 SME owners. Previous studies have shown that the more engaged you are as an SME and the more time you spend on the internet, the more you should be thinking about monitoring your cybersecurity. Kaspersky Report Data. drop in IT security budgets since 2019.

Survey 185
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6 Tips to Boost Your Customer Support Efficiency

The Realtime Report

Here are ways to collect the feedback of your customers so you can improve your support: Conduct surveys to determine how current customers are feeling, how clients perceive customer service, and how satisfied customers are with the brand. You can tailor the survey questions to better match the data you gather.

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89% of CMOs Say Social Data Has Influenced Their Decisions

The Realtime Report

A recent study of 100 CMOs by Bazaarvoice reveals that nearly half of CMOs have used social data to make predictions or forecasts. The survey asked members of the CMO Club (a forum for top marketing executives) how they value social data, as reported by MIT Sloan Management Review. Do you agree?

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New Social Media App Uncovers What Gen Z Users Want

The Realtime Report

According to a study conducted by the Survey Center on American Life, 70% of Americans say they are friends with people at places they visit the most often in their everyday life, such as the gym, school and work.