Josh S Peters
FEBRUARY 5, 2013
Use a social media listening platform like Radian6, Trakur, Sysomos, etc. Content: Using the model you’ve built about your customer build your content guidelines, plans, content calendars, etc. and research your customer, your products, your competitors products, etc. and how they use / consume information on them.
SocialFish
JANUARY 8, 2011
From the question guidelines , the goal is to: &# Make the site a great resource for people who want to learn. Exhibit d: I s Radian6 worth the money? The site is very actively moderated , so the questions have to be asked in a particular way, so it’s not personal to the questioner, and so it’s not a yes/no answer.
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Convince & Convert
JULY 12, 2011
Additionally, training initiatives, social media policies and guidelines, moderation policies, global expansion must be documented, approved and then rolled up into a co-created governance model. Companies need to first understand what it is they are trying to achieve before thinking about which technology vendor to deploy.
Convince & Convert
SEPTEMBER 21, 2010
To be fair, I’ve only included those I’ve actually used (Radian6, Sysomos, Spiral 16) or tested (Meltwater, SM2). And of course thanks for including Radian6. davidalston Radian6 [link] David Alston Katie, great post on outlining a process to selecting the right tool. And of course thanks for including Radian6.
Convince & Convert
FEBRUARY 23, 2012
Do you have social conversation guidelines, social tonality guidelines, that people who are doing a Facebook status update for example refer to, so that it “sounds like Bubba Gump” as opposed to “sounds like Morton’s”? One of the tools we use is Radian6. Lauren : Yes, actually. Sorry, guys.
Techipedia: Tamar Weinberg
JUNE 16, 2010
What she is doing is totally not a social media ‘sin’ because she is not sharing personal updates on Radian6′s handle. Thanks for sharing Any brand using social media needs to follow some type of guidelines to audit themselves. Reply Kwame June 17, 2010 at 10:31 am Chris, I just followed Amber on Twitter.
Convince & Convert
JULY 27, 2012
There’s probably some technology that you could roll out around that, that suggests content or provides some sort of guidelines. Radian6, I think, really pioneered that model internally and had really specific, amazing ways of triaging and handling inquiries. But you know, there are probably some safeguards around that.
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