article thumbnail

Why it’s time to break up with your biannual brand survey

Sprout Social

Think of it as a real-time focus group that provides honest, unfiltered feedback. There are five Listening Topic templates you can use to tap into social insights at scale. For this case, let’s check out the Brand Health Topic Template. Your competitors are an essential piece of the puzzle.

Survey 91
article thumbnail

What day is leg day? And 8 other questions answered with listening data

Sprout Social

Using the Competitive Analysis Topic Template, the brand created queries that would capture any messages that included the word “service” and mentioned or were directed to the specific competitors they identified. The company viewed social media as a massive, unorganized focus group.

Questions 122
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

How to Test Content Marketing and Digital Campaigns with Social Media

Pam Moore

Social media is equivalent to one big fat focus group that never sleeps. How to understand the impact of different mediums and actions for posting content such as tagging, using urls, hashtags and more. Supporting Resources: 2019 Content Marketing Editorial Calendar Template. It's there for the taking. SoundCloud.

article thumbnail

The pros and cons of social media

Sprout Social

Book lovers go to this hashtag to find new book recommendations, relatable content for bookworms and connect with other readers. Social media is an always-on focus group. Create a response protocol: Pre-written response templates and guides make monitoring faster. Ability to crowdsource. Social media is far from perfect.

article thumbnail

How to Conduct a Social Media Sentiment Analysis (Tools + Free Template)

Hootsuite

Bonus: Get a free social media sentiment report template to easily track audience sentiment over time. Back in the Mad Men era, marketers brought in focus groups to understand how people might respond to a new advertising campaign or slogan. On Instagram, you can monitor hashtags related to your products or brand name.

Sentiment 145
article thumbnail

The 2023 Guide to Social Media Reputation Management

Hootsuite

From qualitative analysis, you’ll learn what hashtags and trends people associate with your brand. That one interaction became a free focus group, advertisement, user-generated content, and customer testimonial. Here’s a guide to help you write your social media policy (it includes a free template to help you get started).

article thumbnail

How to assess which cultural moments are right for your brand to act on

Sprout Social

You can do some hashtag research or use native analytics tools, but both of those options are fairly time-consuming and time is of the essence. Think of it as a speedy alternative to a focus group. In Sprout, you can do this by using one of our pre-built Topic Templates.

Brands 112