Remove Company Remove Privacy Remove Social Media Remove Wireless
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Companies Are Using Social Media Data to Improve Customer Service

Socialmedia.biz

Companies are now using social media data – from sites like LinkedIn and Facebook – to match you to a call center agent that you’re likely to find enchanting. This technology matches phone numbers to social-media-compiled data. The caller profiles come from data firms like Afiniti Holdings. So, what’s the problem?

Data 91
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Great Case on Social Media Turned Into a Bad One by The Traditional Media

Mindjumpers

Tweet It all started with Lara – a user of social media, unhappy with her wireless company, making a complaint about it on Twitter, the company returned to her and fixed the problem. It is a great story of customer service on social media which one should think about. If not, where’s the line?

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Apple Debuts iBeacon Location Technology in U.S. Stores

The Realtime Report

Transmission through Bluetooth wireless technology gives your phone precise information about where you are in the store, while GPS transmitters don’t work well indoors and don’t distinguish well between locations only a few feet apart. And what about privacy? How is iBeacon different than using GPS for geo-location?

Apple 149
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Everything You Need to Know to Run a Successful SMS Marketing Campaign

Convince & Convert

Build An Ark Just like your 8 steps to a social media strategy , no one person can manage the entire SMS strategy. Your SMS mobile campaign will impact many departments of your company. Having a cross-functional team to help conceive and operate the SMS programs will be one of the most important parts to winning with SMS.

SMS 166
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Facebook Filed for a Trademark on the Word Meta. You Should See the Description.

Bill Hartzer

Of course, that’s not surprising, since Facebook announced that they are changing the company name to Meta. On October 28, 2021 Facebook filed for a trademark on the word Meta. If you go to the website meta.com you’ll be redirected to this web page on Facebook.com.

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The Entirely Contextual, Peer-to-Peer, Self-Aware Future of Technology

Stay N' Alive

” Following that came social media, mobile, and the appearance of all your friends and family, as well as personal information into that web experience. It has no “destinations” that the end-user has to go to or search for on some company’s website. Then came the dynamic web experiences and “web 2.0”

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The Entirely Contextual, Peer-to-Peer, Self-Aware Future of Technology

Stay N' Alive

” Following that came social media, mobile, and the appearance of all your friends and family, as well as personal information into that web experience. It has no “destinations” that the end-user has to go to or search for on some company’s website. Then came the dynamic web experiences and “web 2.0”