Communities, Conversation, Microsoft and Social CRM

Why You Should Tweet During a Crisis

Dave Fleet

APRIL 12, 2011

Ever have one of those frustrating conversations with your colleagues during an emerging issue, where you’re trying to figure out whether acknowledging an issue online will defuse it or spread it? You know, the one that goes something like: A: “Have you seen all the chatter about this issue online?

Social CRM

Social CRM Cost Microsoft Issues

Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

FEBRUARY 11, 2010

I wonder how much web apps produced in the same month?) – Apple may take a 30% cut, but conversely developers KEEP 70%. It use to be that Apple was the scrappy underdog and white knight to Microsoft's evil empire. link] James Windrow Apple used to be the scrappy underdog and white knight to Microsofts evil empire.

Social Media

Social Media Strategy Apple iPhone

Is Your Social Strategy Proactive or Reactive | Social Media.

Convince & Convert

FEBRUARY 23, 2010

If you’re trying to retain customers, your social program is more about listening, problem resolution, and turning customers into advocates. Brand communities, contests, most social listening, and non-promotional tweeting fits into this category. – [link] (via @jaybaer) randyx123 I like your post Jay.

Social Media

Social Media Strategy Social CRM Company

10 Best Social Media Management Tools

agora pulse

OCTOBER 26, 2020

In addition to comprehensive publishing, engagement, and reporting features, this tool also has an integrated social customer relationship management (CRM) where you can track conversations with followers and even identify influencers. Social CRM. Social CRM. Social CRM. Social CRM.

Social Media Management

Social Media Management Social Media Tools Social CRM

24 Tools Every Social Media Manager Should Use

Visually SM

JULY 27, 2020

This way, you can connect the points of conversations that happen online to real business. Still, its strength lies in the inbox-like interface it uses to help you manage conversations on Facebook, Twitter, and Instagram. It’s social marketing tools provide the ability to segment audiences for campaigns.

Social Media Management

Social Media Management Social Media Tools Domain Name

Social Media Lawsuits Protect Yourself From Them | Guest Posts.

Convince & Convert

JULY 21, 2010

joe [link] blogs of the world AnyBizSoft PDF to Excel Converter is designed for converting PDF files to Microsoft Excel … [link] #convert [link] Anna Gervai The lawyers are coming … Protect your company from social media lawsuits [link] [link] Ivette Means RT @Michae1Green: A Social Media policy is critical for businesses.

Social Media

Social Media Policies Consultant Social CRM

Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

JUNE 7, 2010

The details of his somewhat haphazard education at Harvard, and his kismet kissed co-founding of LinkExchange (ultimately sold to Microsoft for $265 million) are downright fascinating. Donate just $33, and get a copy of the book, and an entry into a trip to NYC. See you there.

Social Media

Social Media Strategy Review Consultant

6 Lessons Learned From the Demise of MySpace | facebook | Social.

Convince & Convert

SEPTEMBER 8, 2010

and Canada to Microsoft’s Bing last week. Nearly all the once mighty, now defunct social network or community sites unfurled and died after being purchased. The tools of social media always change. And that’s why your social media strategy must be tools-agnostic. Coincidental timing too, as Yahoo !

MySpace

MySpace Facebook Social CRM Consultant

Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

AUGUST 26, 2010

RowFeeder – Raw and Ready That’s what I like so much about the new RowFeeder social data gathering system. Assuming you want to dive into the pool of custom graph creation and data manipulation, you’ll probably do so in Microsoft Excel.

Social Media

Social Media Strategy Analysis Reputation

Do You Have the Guts to Expect Social Media Failure | Social Media.

Convince & Convert

SEPTEMBER 1, 2010

I’d love to see an ebook on “social media conversations and realities&#. – Small Business Blog from Microsoft – Site Home – TechNet Blogs [.] Social Media expert Jay Baer just wrote a great post about organisations’ fear of failure when testing tactics. Well stated.

Social Media

Social Media Consultant Social CRM eBook

Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

SEPTEMBER 23, 2010

Or Microsoft. “I built Kurrently in the three weeks between the end of school and the beginning of my internship at Microsoft,&# said Kurrently’s creator Gilbert Leung in my recent Skype interview with him. It came from a Canadian computer sciences student who uses his free time pretty damn wisely.

Social Media

Social Media Strategy Engineering Social CRM

3 Ways Facebook is Killing Your Website | Social Media Marketing.

Convince & Convert

AUGUST 3, 2010

I have actually heard this exact sentiment from several companies and agencies recently, wondering whether they should increase their Facebook efforts because the size of the member community is just so overwhelming. If your community is there, then you should be too, and the question is really rhetorical, isn’t it?

Social Media

Social Media Facebook Marketing Consultant

RIP 3 Ways Facebook is Killing Your Website

Convince & Convert

AUGUST 3, 2010

I have actually heard this exact sentiment from several companies and agencies recently, wondering whether they should increase their Facebook efforts because the size of the member community is just so overwhelming. If your community is there, then you should be too, and the question is really rhetorical, isn’t it?

Facebook

Facebook Consultant Social Media Sites

4 Reasons the Social Business Evolution Starts Now

Convince & Convert

MARCH 2, 2010

Today, however, creating truly meaningful success metrics often requires a custom statistical hodge-podge that tries to tie together data points from across the social spectrum. Try to figure out what your Facebook fan page’s impact is on your number of Twitter followers, for example.

CoTweet

CoTweet CoTweet Analysis Consultant

Be a Social Business: PR Trends in 2011

Proactive Report

DECEMBER 27, 2010

For three years or so savvy companies and organizations have been experimenting with how to become a social brand. They’ve experimented with social media campaigns and activities, mostly in the marketing and PR arena. Some have been dragged into social CRM by their customers.

Yammer

Yammer Trends Training Wiki

Social Media Informer

Why You Should Tweet During a Crisis

Convince and Convert Blog: Social Media Strategy and Social Media.

Trending Sources

Is Your Social Strategy Proactive or Reactive | Social Media.

10 Best Social Media Management Tools

24 Tools Every Social Media Manager Should Use

Social Media Lawsuits Protect Yourself From Them | Guest Posts.

Convince and Convert Blog: Social Media Strategy and Social Media.

6 Lessons Learned From the Demise of MySpace | facebook | Social.

Convince and Convert Blog: Social Media Strategy and Social Media.

Do You Have the Guts to Expect Social Media Failure | Social Media.

Convince and Convert Blog: Social Media Strategy and Social Media.

3 Ways Facebook is Killing Your Website | Social Media Marketing.

RIP 3 Ways Facebook is Killing Your Website

4 Reasons the Social Business Evolution Starts Now

Be a Social Business: PR Trends in 2011

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