SocMed Sean

DECEMBER 9, 2011

It’s not something you strive for in a social media campaign. The word “viral” should be replaced in all conversations with the word “valuable” I know it sounds funny, but wouldn’t you rather have your content “go valuable on Twitter?” Social can do both.

Social Media 255

Social Media Social CRM Creative Commons Sentiment 255

Convince & Convert

AUGUST 31, 2010

Skip to content Skip to navigation Skip to footer Convince and Convert Blog: Social Media Strategy and Social Media Consulting Social Media Strategy Blog Social Media Consulting Blog Social Media Consulting Speaking Newsletter Free Social Media Tools Twitter Interviews About Lijit Search Is Social Conversation a Myth?

Conversation 116

Conversation Social Media Social CRM Consultant 116

Mindjumpers

JUNE 19, 2014

Attending the European Conference of Information Systems in Tel Aviv last week, I was happy to find that areas such as data visualization, predictive analytics, social CRM and ROI etc found their way into the conference. Social CRM & Risk Management – How to put out a firestorm? .

Research 194

Research Data Social CRM Wikipedia 194

Mindjumpers

OCTOBER 27, 2010

Best Use of a Social Media Platform. Best Conversation with Customers. Best Social CRM. It allowed the audience to design their own Toyota car and encourage them to share it to their social networks to get a chance to win nice prices. It’s co-creation and community engagement as it’s best.

Social Media 193

Social Media SMS Social CRM Technorati 193

SocialFish

SEPTEMBER 9, 2010

Personalized corporate website based on social data. A community of customers supports each other, reducing support center calls. Anticipation of prospects and customers using Social CRM technology. Supply chain is influenced by social data in real time. Supply chain is influenced by social data in real time.

Social CRM 176

Social CRM ROI Collaboration Social Media Management 176

agora pulse

FEBRUARY 1, 2017

But it’s hard to manually track thousands of conversations. To build and maintain these relationships many businesses use social CRM tools. What is a “social CRM” and what does it do? What is a “social CRM” and what does it do? The value of a social CRM tool.

Social CRM 60

Social CRM Avatar Groups Groups 60

Akamai Marketing

DECEMBER 22, 2011

I’m putting my Carnack hat on and writing down the trends I see in social media for 2012. Social CRM: I predict in 2012, I think we’re going to see an increasing attempt to translate digital profiles back to a customer. What should businesses plan for in 2012 and what should they be looking for?

Social Media 217

Social Media Trends Smart Phone ROI 217

Techipedia: Tamar Weinberg

JANUARY 26, 2011

When the Cluetrain Manifesto was published in 1999, it signaled a paradigm shift: markets are conversations. Today, the online space and affordability of web hosting and domain names has helped create billions of conversations about your brand, your industry, and critical key players in your space. What are your goals of social media?

Findability 201

Findability Domain Name Policies Social CRM 201

agora pulse

OCTOBER 26, 2020

In addition to comprehensive publishing, engagement, and reporting features, this tool also has an integrated social customer relationship management (CRM) where you can track conversations with followers and even identify influencers. Social CRM. Social CRM. Social CRM. Social CRM.

Social Media Management 138

Social Media Management Social Media Tools Social CRM 138

Convince & Convert

SEPTEMBER 14, 2010

The debate on Social CRM (sCRM) could easily become a distraction. As marketers, we need to reach our customers where they are and social media’s potential in that regard is unquestionable. We don’t need sCRM for social media anymore than we needed pCRM for phones, or eCRM for e-mail.

Social Media 123

Social Media Social CRM Strategy Consultant 123

agora pulse

JUNE 13, 2020

You can also access the full list of your tweets within the specified time frame to identify your best-performing content : Additionally, the “Community management” tab lets you assess your team members’ effectiveness in managing replies and comments on Twitter. If you want to test out Agorapulse, you’re in luck!

Analytics 204

Analytics Tools Twitter Hashtag 204

Social Media Network Marketing

OCTOBER 15, 2010

Tying this invaluable data into a CRM solution generates sales leads, ideas for product direction and strengthens a company's image and brand. Opinionated social networking users become a virtual focus group, praising or complaining about a company's offerings, and coming up with suggestions for improvements or new products or brands.

Social Media 101

Social Media Social CRM Repository Wiki 101

Convince & Convert

SEPTEMBER 22, 2010

I have nothing of value to add to this conversation other then reiterating (again?) DJ Waldow Director of Community, Blue Sky Factory @djwaldow [link] Jered I think you hit the nail on the head, here. And, you need to start unifying your content strategy across all channels. Warm fuzzies.

Social Media 135

Social Media Strategy Social CRM Consultant 135

Convince & Convert

SEPTEMBER 15, 2010

It was before the birth of social media and was heavy print, tv and billboards. It had the residents buzzing, created a “have to live there&# by those outside the community. Taking that into social media would have only increased and expanded upon this. I really don’t think you can “build community&#.

Social Media 165

Social Media Strategy Social CRM Consultant 165

Rebekah Radice

SEPTEMBER 28, 2015

Are you using social media to market and promote your business? Still finding that your sales and conversion results are less than stellar? Social selling is a common business challenge. We discussed social media, the sales process and finding your perfect marketing mix. 31 Tips on How to Use Social Media to Boost Sales.

Social Media 161

Social Media Tips How To Hashtag 161

Visually SM

JULY 27, 2020

This way, you can connect the points of conversations that happen online to real business. Still, its strength lies in the inbox-like interface it uses to help you manage conversations on Facebook, Twitter, and Instagram. It’s social marketing tools provide the ability to segment audiences for campaigns.

Social Media Management 246

Social Media Management Social Media Tools Domain Name 246

Convince & Convert

SEPTEMBER 21, 2010

All blog owners should do this to see what their community prefers. Every community is different and will respond to different triggers. It can give some insight into what us readers here are looking for from you and also from social media bloggers as a whole. What content lessons do you take away from these results?

Social Media 141

Social Media Strategy Social CRM Consultant 141

Techipedia: Tamar Weinberg

JUNE 23, 2010

A regularly updated Fan Page brings greater awareness Community Page : What if you love something but you have no direct affiliation with the product/service, can’t find the official page, and worse, discover the page doesn’t even exist? Community Pages are the most annoying thing Facebook has given us , but I see their point.

Facebook 268

Facebook SEO Policies Groups 268

Koka Sexton

JANUARY 21, 2012

A few weeks ago I tasked the team to pay closer attention to the community we have developed on Twitter. The goal was to see if being more engaged with our community would drive more fans and followers. Of course, its a chicken vs. egg conversation in some aspects.

Engagement 102

Engagement Social Media Social CRM Metrics 102

agora pulse

APRIL 7, 2020

In addition to comprehensive publishing, engagement, and reporting features, this tool also has an integrated social customer relationship management (CRM) where you can track conversations with followers and even identify influencers. Engagement: Loomly makes community management surprisingly simple.

Social Media Management 208

Social Media Management Social Media Tools Collaboration 208

agora pulse

JUNE 26, 2019

So, how can you optimize your customer relationship management (CRM) strategy and cultivate a community around your brand? Find out how to build an engaged audience with the help of a social media CRM. As a social media manager , you’re always aiming to publish posts that prompt comments and likes.

Engagement 80

Engagement Social Media Social CRM Social Media Management 80

Webbiquity SMM

DECEMBER 4, 2012

Come with a case of beer and some great conversation, and you just might be a hit. She notes that “social media” is far more than Twitter, blogs and Facebook, now encompassing “social listening,” content curation, crowdfunding, social gaming, social CRM and more.

Social Media 220

Social Media Resources Tips Policies 220

Sprout Social

JANUARY 3, 2017

Check out the topics for January and join in on the conversation on Twitter. CST to engage with Team Sprout and our broader Sprout Community. Join our Facebook community for weekly notifications or take note on the topics and dates below. January 4, 2017: Maintaining a Social Media CRM. New Year, new trends!

Upcoming 70

Upcoming Social CRM Tourism Travel 70

Convince & Convert

SEPTEMBER 7, 2010

More from Convince and Convert Is Twitter for Business Even Worth the Trouble Why Social CRM Needs to Be Less About the Social and More About the Customers The 3 Amigos: Email, Blogging, Social Sharing Convince and Convert Recommends From Twitter to Blog – #FollowFriday Vol. If he’ll be near you, check it out.

Review 115

Review Social Media Social CRM Consultant 115

Convince & Convert

FEBRUARY 15, 2010

Sure, social media is rooted in conversations, and listening to your customers and then responding on the social Web is a pillar of social media. But, it's not all conversational. That's what I mean when I say uni-directional social media. link] Samuel Fagan Great post. Thanks dude.

Social Media 114

Social Media Strategy Social CRM Newsletter 114

Convince & Convert

JUNE 17, 2010

I love the Twitter culture and community, and I spend quite a bit of time using Twitter. It also continues to be a reliable conduit for new visitors here at Convince & Convert. Maybe you found this blog from Twitter?

Twitter 125

Twitter Metrics Social CRM Consultant 125

Convince & Convert

MAY 17, 2012

I can’t talk about social media management platforms without talking about Argyle Social , partly because they’re a Convince & Convert sponsor, but mostly because their product was designed specifically to answer the social media ROI question that social media and community managers are faced with every day.

Social Media Management 162

Social Media Management Small Business Social Media Tools 162

Convince & Convert

MARCH 16, 2010

Twitter’s role as a conduit for the Zeitgeist is unrivaled, and it has almost single-handedly ushered in the era of real-time search, and social CRM. Twitter success requires an understanding of the unique rhythms and cadences of the community, and a give first, get later mentality that is a bit counterintuitive at first.

Social Media 124

Social Media Strategy Foursquare Social CRM 124

Convince & Convert

JULY 20, 2010

Through their inquiries for, and conversations about content, the public is telling us what they want online in record volume, and nearly in real time. All you need is a keyword research tool and access to about any social media monitoring tool to listen and improve your content creation efforts. Easy – you listen!

Social Media 139

Social Media Strategy Consultant Blogger 139

Convince & Convert

AUGUST 26, 2010

Conversation Driver Analysis – Examination of words, phrases, themes Location Analysis – Where conversations about you are occurring in the “real&# world People Analysis – Who’s talking about you?

Social Media 119

Social Media Strategy Analysis Reputation 119

Webbiquity SMM

AUGUST 16, 2010

Despite the widespread use of the phrase “social media marketing,&# marketing is not the only business use of social media, as John Jantsch reminds us. Here he outlines five ways that sales can use these tools as well, from social CRM to teaching prospects how to solve business issues.

Social Media 204

Social Media Tools Strategy Tips 204

Convince & Convert

FEBRUARY 11, 2010

I wonder how much web apps produced in the same month?) – Apple may take a 30% cut, but conversely developers KEEP 70%. In December, that meant $175 million in revenue to developers.

Social Media 114

Social Media Strategy Apple iPhone 114

Convince & Convert

MAY 13, 2010

August 12, 2010 (766) Why Social Supports Email in the Interactive Marketing Hub September 22nd, 2010 Content Lessons Learned From 25 Popular Blog Posts September 21st, 2010 Why Are Companies Not Valuing Judgment As A Critical Element September 20th, 2010 5 Step Process for Social Media Success September 15th, 2010 Why Social CRM Needs to Be Less About (..)

Social Media 151

Social Media Strategy Social CRM Consultant 151

Convince & Convert

FEBRUARY 25, 2010

Marketing), ThinkGeek is “all about serving our community. Our social media activities live in our customer retention sphere, not customer acquisition – because the minute it’s in customer acquisition, it changes the nature of the conversation.” Jen is the real deal. A real human! Yet another way to humanize the brand, right?

Social Media 117

Social Media Case Study Strategy Study 117

Techipedia: Tamar Weinberg

MARCH 22, 2011

Rapportive is a social CRM, giving you important information about the person who is emailing you. If they’re connected via social networks, you get their picture, their location, and job titles, in addition to their Twitter feed and Facebook updates (if available) and links to their social profiles. Rapportive.

Products 236

Products Tools Google Reader RSS 236

agora pulse

MAY 12, 2020

From there, you can click on the View Conversation button below each comment to see the original post and read or respond to all comments. To save time, Sprout Social also lets you create custom inboxes for your Facebook Ad comments. If necessary, you can ban users from the social CRM, too.

Comments 185

Comments Facebook HootSuite How To 185

Sprout Social

JANUARY 9, 2024

Social media personalization is when brands analyze customer behavior across multiple touchpoints, and deliver highly tailored social content or messages that are appropriate for a specific stage in each buyer’s journey. Personalization makes audiences feel cared for and connected to your brand, which inspires loyalty and conversions.

Social Media 133

Social Media Sentiment Data Team 133