Sprout Social

JANUARY 10, 2024

For example, Southwest Airlines’ quick response to a customer complaint about a long bag check line reassured the unhappy client they were committed to serving them as quickly as possible. In the end, the customer said the wait wasn’t too long and even praised the airline’s friendly employees.

Reputation 104

Reputation System Brands Knowledge Base 104

Keyhole.co

JUNE 19, 2023

GoPro The camera company GoPro actively encourages users to share videos taken with their products on social media using specific hashtags. GoPro regularly shares this UGC on its social media channels, effectively showcasing the capabilities of its products through the experiences of actual users.

Social Media 52

Social Media UGC Content Loyalty 52

Sprout Social

MARCH 8, 2017

If you hang around a social media marketer long enough, you’re bound to hear the term social media influencers tossed around in conversation. Social media influencers are the bread and butter to marketing strategies and help brands build valuable relationships on social media platforms.

Influencer 111

Influencer Social Media How To SEO 111

Keyhole.co

OCTOBER 21, 2023

This is where social media monitoring’s art and science come into play. You’re in for a treat, whether you’re an experienced marketing manager, social media manager, dedicated brand manager, or just someone eager to increase their expertise in this field.

Social Media 52

Social Media Sentiment Reputation Analysis 52

Buffer Social

SEPTEMBER 28, 2016

Hosts: Kevan Lee (Director of Marketing, Buffer), Hailley Griffis (Press Crafter, Buffer) and Brian Peters (Social Media Manager, Buffer). Recent episodes you might like: NASA on Social Media: Inside the Strategies That Drive Social Media’s Most Info-packed, Beautiful Profiles – John Yembrick.

Skills 40

Skills Social Media Hosting Marketing 40

Visually SM

SEPTEMBER 17, 2015

One of the main objectives for social should be to increase your branding and awareness–which is most effectively done by increasing your reach. It’s important to work towards increasing your reach, and there are some great ways to do it: Get social media shares. Utilize relevant hashtags. Try real-time marketing.

Metrics 145

Metrics Social Media Airlines Social Media Management 145

Visually SM

SEPTEMBER 17, 2015

One of the main objectives for social should be to increase your branding and awareness–which is most effectively done by increasing your reach. It’s important to work towards increasing your reach, and there are some great ways to do it: Get social media shares. Utilize relevant hashtags. Try real-time marketing.

Metrics 100

Metrics Social Media Airlines Social Media Management 100