Sprout Social

JUNE 27, 2023

Reviews give first-hand information on how to improve your offerings, create better-performing content and build more authentic, meaningful relationships that boost brand loyalty. Not being proactive can lead to grim repercussions as fast fashion retailers are learning the hard way. Why should brands carry out review analysis?

Review 122

Review Brands How To Analysis 122

Sprout Social

MAY 9, 2023

This leads to stronger connections and loyalty that stimulate your sales. This enables more personalized marketing tactics to nurture brand loyalty and create powerful brand awareness campaigns. The scores are aggregated to provide an overall sentiment of the brand in terms of customer experience.

Sentiment 126

Sentiment Marketing Analysis Loyalty 126

Hootsuite

JULY 21, 2022

Here’s an example of a simple ROI calculation: Let’s say we’re an online fashion retailer. Pick a metric you want to report on, such as total yearly website visits from Instagram. This aggregate number generally ends up in reports. For an online shoe retailer, it’s the average shopping cart amount.

ROI 113

ROI HootSuite Cost Campaign 113

Keyhole.co

MARCH 7, 2023

This can help build brand loyalty and establish your brand as a leading competitor in your industry. Valuable insights and feedback By analyzing Instagram engagement rates and other metrics such as likes, comments, and shares, brands can gain a deeper understanding of their audience.

Instagram 52

Instagram UGC Hashtag Collaboration 52

Sprout Social

OCTOBER 22, 2018

For one, our research for Brands Get Real found that 38% of consumers say a CEO’s transparency on social would inspire them to show a brand more loyalty, and 32% would purchase more from that business. If your CEO has difficulty seeing the “why” in this case, just hit ‘em with the stats.

Industry 71

Industry Reputation Aggregator Research 71

Sprout Social

FEBRUARY 21, 2024

Net promoter score is more than just a customer service metric. What is a Net Promoter Score Net Promoter Score measures customer loyalty by gauging whether or not a customer would refer your business to a friend or colleague. Why your Net Promoter Score matters Your Net Promoter Score is a key customer service metric.

Survey 82

Survey Loyalty Data Aggregator 82

Convince & Convert

AUGUST 10, 2010

Joe Fernandez is CEO of Klout , a provider of influence metrics that is being incorporated into a variety of social media tools (including CoTweet , a client of mine) Jay Baer : What’s changed in the last two years or so with regard to access to influencer information? If it is, we’ll include it in Viral Heat.

Social CRM 134

Social CRM Influencer Klout Social Media 134