Why The Term “Social CRM” Is Just STUPID!
SocMed Sean
NOVEMBER 7, 2011
SalesForce has really gone eyeballs-deep into the Social CRM space by recently purchasing Radian6 , the leading social monitoring tool on the market. The theory is that the more data they can collect about you, the more they will know about you, and the better they can sell to you. Intriguing!
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