Waxing UnLyrical

JUNE 28, 2013

John’s long been a proponent of measurable communications, and in addition to his pretty hectic day job (the man gets to fly between DC & Paris, France, so I don’t feel that bad for him), he’s cofounder of the Sustainable Business Network of Washington , and the Huffington Post’s CSR and sustainability blogger.

CSR 258

CSR Survey Consultant Loyalty 258

Webbiquity SMM

OCTOBER 17, 2023

At the time this survey was conducted, Twitter was still a close second, but as even the report authors wonder, can Twitter stay at #2 ? Unfortunately, only 23% of employees financially support volunteering days, though organizing corporate social responsibility (CSR) programs benefit brands, their employees, and their communities alike.

Research 263

Research Report Social Media CPM 263

SocMed Sean

JANUARY 21, 2019

When a customer calls on the phone, a customer service representative (CSR) is fully tied-up with that customer until the issue is resolved. Using social media, the same CSR can mange 3-4 different communication streams at the same time. Measure customer satisfaction through online surveys Do you know your customer satisfaction score?

ROI 269

ROI Social Media CSR Knowledge Base 269

Sprout Social

NOVEMBER 29, 2022

Corporate social responsibility (or CSR, for short) is an accountability model businesses use to integrate social and environmental causes into their operations. Takeaway : You don’t need to have made good on all your CSR efforts before you can start talking about them. It can impact your bottom line as well.

Examples 94

Examples CSR Airlines Collaboration 94

Mindjumpers

SEPTEMBER 9, 2010

Read Full Post » • Danish CSR Initiative on Social Media Meets Criticism The Danish CSR initiative called ‘Lys i Afrika‘ (Light in Africa) that was launched on Facebook 12 May has been met with heavy criticism. Using fresh data from the Trendstream Global Web Index – a recurring survey of more than 50,000 users of social [.]

Social Media 214

Social Media CSR Fashion Energy 214

Convince & Convert

OCTOBER 25, 2013

What if we moved beyond the tactical self-congratulations of CSR programs and finally understood that if corporations truly act like humans serving humans, lasting relationships of mutual benefit will develop? In short, what if we acted as if good business embodies that most fundamental expression of relationships: me and you?

CSR 131

CSR Marketing Nielsen Delicious 131

Buffer Social

MAY 24, 2022

There are so many surveys out there pointing to the fact that consumers want to support brands that take a stand about issues they care about, and we’ve really experienced that firsthand. The fact that the food is delicious didn’t hurt, either.)

NGO 74

NGO CSR Policies Real Estate 74