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How to Cut Costs with Your Own Support Community

Techipedia: Tamar Weinberg

Maintaining traditional channels like phone, email and live chat support are a must—but a solid support community can cut that burden drastically, saving you time and money. You have the opportunity to build a library of content populated largely by your own customers. But good communities are more than support channels.

Cost 135
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50 Ways Marketers use Social Media to Improve Their Marketing

Harp Interactive

Build community platforms around real communities of shared interest. Help companies participate in existing social networks, and build relationships on their turf. Start a community group on Facebook or Ning or MySpace or LinkedIn around the space where your customer does business. Improve customer retention?

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Connecting 2 the World: Skills for the 21st Century

Buzz Marketing for Technology

I think Tech Valley High (which brought together experts from the regions schools, universities, business, policy makers, and community) is a good starting point for this discussion. Depth of learning, communication, and "connecting" Bad Course on Instructional Design : eLearning Tec. and community building.

Skills 100
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Connecting 2 the World: What do businesses really want?

Buzz Marketing for Technology

Depth of learning, communication, and "connecting" Bad Course on Instructional Design : eLearning Tec. and community building. Group communication and the wiki. Are we becoming afraid to take chances? What we can learn from Linkedin. What I would like to learn professionally. A new way of thinking.

Web 2.0 100
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Connecting 2 the World: New skills for the workplace

Buzz Marketing for Technology

blogs, wikis, etc.). Depth of learning, communication, and "connecting" Bad Course on Instructional Design : eLearning Tec. and community building. Group communication and the wiki. Are we becoming afraid to take chances? What we can learn from Linkedin. What I would like to learn professionally.

Skills 124
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Connecting 2 the World: Lessons learned from New Communication Technologies in Organziational Life

Buzz Marketing for Technology

The result is less formal communication (i.e. Also there is more mobility between school, the workplace, and the community (or communities). Wikis, on the other hand have controls built into them that allow for different levels of contribution. and community building. Group communication and the wiki.

Wiki 113
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Connecting 2 the World: Formulating the new work literacy framework

Buzz Marketing for Technology

On the left is an example of one of the more complex ones which took research on community building and created a model of online community building. Depth of learning, communication, and "connecting" Bad Course on Instructional Design : eLearning Tec. and community building.

Skills 100