How to Cut Costs with Your Own Support Community

Techipedia: Tamar Weinberg

Maintaining traditional channels like phone, email and live chat support are a must—but a solid support community can cut that burden drastically, saving you time and money. You have the opportunity to build a library of content populated largely by your own customers.

Cost 160

50 Ways Marketers use Social Media to Improve Their Marketing

Harp Interactive

Build blogs and teach conversational marketing and business relationship building techniques. Build community platforms around real communities of shared interest. Help companies participate in existing social networks, and build relationships on their turf.

Connecting 2 the World: Skills for the 21st Century

Buzz Marketing for Technology

I think Tech Valley High (which brought together experts from the regions schools, universities, business, policy makers, and community) is a good starting point for this discussion. and community building. Group communication and the wiki. skip to main | skip to sidebar. Connecting 2 the World. Connecting ideas, cultures, and disciplines. Saturday, July 5, 2008. Skills for the 21st Century.

Skills 100

Connecting 2 the World: Formulating the new work literacy framework

Buzz Marketing for Technology

On the left is an example of one of the more complex ones which took research on community building and created a model of online community building. and community building. Group communication and the wiki. skip to main | skip to sidebar.

Skills 130

Connecting 2 the World: University vs. Workplace

Buzz Marketing for Technology

TREND #7 Finding Courses Will Be More Important Than Creating Courses l Since there will be an explosion of community- developed courseware, campuses will focus on organizing a taxonomy to help users find learning content. and community building. Group communication and the wiki. skip to main | skip to sidebar. Connecting 2 the World. Connecting ideas, cultures, and disciplines. Friday, June 13, 2008. University vs. Workplace.

Wiki 100

Stop the Posturing About Government 2.0 and Do It Already

Social Media Strategery

I encourage all of my fellows in government to find ways to meet their mission needs through community building and social media technologies. I encourage all of my fellows in government to find ways to meet their mission needs through community building and social media technologies.

Connecting 2 the World: What do businesses really want?

Buzz Marketing for Technology

and community building. Group communication and the wiki. skip to main | skip to sidebar. Connecting 2 the World. Connecting ideas, cultures, and disciplines. Wednesday, July 16, 2008. What do businesses really want? Well, the Financial Times just confirmed what I have been saying all along: Businesses SAY they want a certain type of worker, but they really arent hiring those that meet the criteria.

Connecting 2 the World: The "soft skills"

Buzz Marketing for Technology

Also, the skill of being able to interact with others, understand their perspective (perspective taking), and build a common understanding (meaning making) is a vital skill that I think is being lost. and community building. Group communication and the wiki. skip to main | skip to sidebar. Connecting 2 the World. Connecting ideas, cultures, and disciplines. Wednesday, July 9, 2008. The "soft skills". The Financial Times has had two thought provoking articles this week.

Skills 100

Connecting 2 the World: Some thoughts on Work Literacy

Buzz Marketing for Technology

and community building. Group communication and the wiki. skip to main | skip to sidebar. Connecting 2 the World. Connecting ideas, cultures, and disciplines. Thursday, June 12, 2008. Some thoughts on Work Literacy. It seems that there is a lot of information that just needs to be analyzed and sorted. However, in reading the related blogs, links, and additional information over the last two weeks I have some thoughts of areas I would like to investigate further.

Connecting 2 the World: Literacy Gap

Buzz Marketing for Technology

and community building. Group communication and the wiki. skip to main | skip to sidebar. Connecting 2 the World. Connecting ideas, cultures, and disciplines. Monday, June 16, 2008. Literacy Gap. While I have previously written about the trends I see happening in education and the workplace as a result of new technologies, I think there are many other issues that will contribute to the work literacy gap.

Module 100

Connecting 2 the World: What are we doing as teachers to make ourselves literate in the workplace?

Buzz Marketing for Technology

and community building. Group communication and the wiki. skip to main | skip to sidebar. Connecting 2 the World. Connecting ideas, cultures, and disciplines. Tuesday, June 17, 2008. What are we doing as teachers to make ourselves literate in the workplace?

Skills 100

Connecting 2 the World: New skills for the workplace

Buzz Marketing for Technology

Relationship building is one form of knowledge, as is an understanding of the artifacts within a culture. blogs, wikis, etc.). and community building. Group communication and the wiki. skip to main | skip to sidebar. Connecting 2 the World. Connecting ideas, cultures, and disciplines. Monday, June 2, 2008. New skills for the workplace. Tony Karrer and Michele Martin are pleased to announce the founding of Work Literacy.

Skills 116

Connecting 2 the World: Lessons learned from New Communication Technologies in Organziational Life

Buzz Marketing for Technology

I began the course design by breaking up New Interactive Technologies (New Communication Technologies for this course) into four categories dependent upon the intended use: communication (mobile communication technologies such as cell phones, pdas, video conferencing), information sharing (pod and vodcasting, visual information software, blogs, pageflakes), collaboration (wikis, groupware), and networking (facebook, LinkedIn, Ning). and community building.

Wiki 109

Connecting 2 the World: A new framework: Part II

Buzz Marketing for Technology

It will be important for them to learn the new communication structure, the management structure within the organization, and the organizational norms while maintaining ties within the various communities of which they are a part. As a result, they would be less likely to see a need in becoming a part of a new community, relying on old ties and structures. and community building. Group communication and the wiki. skip to main | skip to sidebar.

Skills 100

Connecting 2 the World: New Skills for Knowledge Workers

Buzz Marketing for Technology

and community building. Group communication and the wiki. skip to main | skip to sidebar. Connecting 2 the World. Connecting ideas, cultures, and disciplines. Sunday, August 3, 2008. New Skills for Knowledge Workers. On the work literacy blog, Tony Karrer posted a framework, that I was not really satisfied with. I thought it was too simplistic, too "cookbook" like with a follow the checklist type mentality.

Skills 100

Connecting 2 the World: Developing "mind velco"

Buzz Marketing for Technology

Related to comments Ken Allen and Tony Karrer made on my blog, I began to think about the mind of the adult and the "basis" on which adults learn (the "mind velcro" on which we can build on). and community building. Group communication and the wiki. skip to main | skip to sidebar. Connecting 2 the World. Connecting ideas, cultures, and disciplines. Thursday, July 17, 2008. Developing "mind velco".

Skills 100

Connecting 2 the World: Is constructing knowledge based on analysis a work literacy skill?

Buzz Marketing for Technology

and community building. Group communication and the wiki. skip to main | skip to sidebar. Connecting 2 the World. Connecting ideas, cultures, and disciplines. Monday, July 14, 2008. Is constructing knowledge based on analysis a work literacy skill? I have been reading "Constructing Grounded Theory" by Kathy Charmaz for my dissertation. As I was reading it, I began to think that many of the points she brings up could very well be used for the workplace.

Connecting 2 the World

Buzz Marketing for Technology

TREND #7 Finding Courses Will Be More Important Than Creating Courses l Since there will be an explosion of community- developed courseware, campuses will focus on organizing a taxonomy to help users find learning content. This explains the role of language in communities of practice and the role of writing in learning. wikis, project software, reports, e-mail, chat), we are pushing the boundaries of our knowledge. and community building.

Skills 156

What Traits Define a Social Media Marketer?

Techipedia: Tamar Weinberg

To succeed, they need to do the following well: Data analysis Provides holistic strategies to clients Training, presenting, and research Relationship-building and networking Outreach to online users and bloggers A social media marketer’s job never ends.

Connecting 2 the World: Lessons Learned in Working with International Virtual Groups

Buzz Marketing for Technology

Build in sufficient time into the schedule. and community building. Group communication and the wiki. skip to main | skip to sidebar. Connecting 2 the World. Connecting ideas, cultures, and disciplines. Monday, July 28, 2008. Lessons Learned in Working with International Virtual Groups. Christine Martels blog last week journaled about her participation in a course on culture, technology, and communication.

Groups 100

Connecting 2 the World: Transition to new Technologies

Buzz Marketing for Technology

and community building. Group communication and the wiki. skip to main | skip to sidebar. Connecting 2 the World. Connecting ideas, cultures, and disciplines. Thursday, June 5, 2008. Transition to new Technologies. I recently watched as my children showed each other the ins and outs of what they had figured out about their iPod. What is interesting to me is that iPods dont come with instructions per se.

Connecting 2 the World: Writing forces learning

Buzz Marketing for Technology

and community building. Group communication and the wiki. skip to main | skip to sidebar. Connecting 2 the World. Connecting ideas, cultures, and disciplines. Wednesday, June 4, 2008. Writing forces learning. In reading Tony Karrers presentation handout I came across the phrase "writing forces learning". While I think the context of this was about blogging, the presentation was about group learning.

65 Ways to Drive Traffic to Your Blog

ProBlogger

Build a wiki page for your blog. Make flyers with a catchy title and a description of your blog, and post them on bulletin boards in the entrance to supermarkets and other community buildings. Build a Facebook fan page for your blog. Use Hi5 to build a page for your blog and create a community around it. Join BlogEngage to submit your blog and create a community around it. This is good for link building and getting some traffic.