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How to Cut Costs with Your Own Support Community

Techipedia: Tamar Weinberg

Maintaining traditional channels like phone, email and live chat support are a must—but a solid support community can cut that burden drastically, saving you time and money. You have the opportunity to build a library of content populated largely by your own customers. But good communities are more than support channels. Customers who participate, create content and connect with other community members become loyal brand advocates. Now, community managers run WUGspace.

Cost 123
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50 Ways Marketers use Social Media to Improve Their Marketing

Harp Interactive

Build blogs and teach conversational marketing and business relationship building techniques. Build community platforms around real communities of shared interest. Help companies participate in existing social networks, and build relationships on their turf. Build sentiment measurements, and listen to the larger web for how people are talking about your customer. Consider the value of hiring a community manager.

Marketing 204
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What Traits Define a Social Media Marketer?

Techipedia: Tamar Weinberg

Social Media Consultant and Tech Geek at Heart Home About Press Consulting Contact Sitemap Home > Interviews , Marketing , Opinion , Social Media , Websites > What Traits Define a Social Media Marketer? What Traits Define a Social Media Marketer? What skills, though, do successful social media marketers have that put these individuals above the average (or addicted) social media user, and better yet, above the traditional marketer?

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Connecting 2 the World: Skills for the 21st Century

Buzz Marketing for Technology

I think Tech Valley High (which brought together experts from the regions schools, universities, business, policy makers, and community) is a good starting point for this discussion. and community building. Group communication and the wiki. Education, the knowledge society, the global market all connected through technology and cross-cultural communication skills are what this blog and I am all about. skip to main | skip to sidebar. Connecting 2 the World.

Skills 100
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Connecting 2 the World: University vs. Workplace

Buzz Marketing for Technology

TREND #7 Finding Courses Will Be More Important Than Creating Courses l Since there will be an explosion of community- developed courseware, campuses will focus on organizing a taxonomy to help users find learning content. and community building. Group communication and the wiki. Education, the knowledge society, the global market all connected through technology and cross-cultural communication skills are what this blog and I am all about.

Marketing 100
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Connecting 2 the World: New skills for the workplace

Buzz Marketing for Technology

Relationship building is one form of knowledge, as is an understanding of the artifacts within a culture. blogs, wikis, etc.). I also think there are cultural differences between disciplines--IT people, for example, see the world differently than marketing people. and community building. Group communication and the wiki. skip to main | skip to sidebar. Connecting 2 the World. Connecting ideas, cultures, and disciplines. Monday, June 2, 2008.

Skills 116
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Connecting 2 the World: Formulating the new work literacy framework

Buzz Marketing for Technology

On the left is an example of one of the more complex ones which took research on community building and created a model of online community building. We need only look at the Boston Consulting Firms 4 categories of market placement (the cash cow is still useful today as when I learned about it 20 years ago) or Rogers stages of adaptation (still used 40 years later). and community building. Group communication and the wiki.

Marketing 100
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Connecting 2 the World: What do businesses really want?

Buzz Marketing for Technology

and community building. Group communication and the wiki. Education, the knowledge society, the global market all connected through technology and cross-cultural communication skills are what this blog and I am all about. I have lived in Europe and Latin America, worked in Economic and Trade Development, Distance Learning, and for the last 17 years as an instructor teaching everything from Marketing Research to ESL to Distance Learning.

Marketing 100
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Connecting 2 the World: The "soft skills"

Buzz Marketing for Technology

Also, the skill of being able to interact with others, understand their perspective (perspective taking), and build a common understanding (meaning making) is a vital skill that I think is being lost. and community building. Group communication and the wiki. Education, the knowledge society, the global market all connected through technology and cross-cultural communication skills are what this blog and I am all about. skip to main | skip to sidebar.

Skills 100
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Connecting 2 the World: Some thoughts on Work Literacy

Buzz Marketing for Technology

and community building. Group communication and the wiki. Education, the knowledge society, the global market all connected through technology and cross-cultural communication skills are what this blog and I am all about. I have lived in Europe and Latin America, worked in Economic and Trade Development, Distance Learning, and for the last 17 years as an instructor teaching everything from Marketing Research to ESL to Distance Learning.

Marketing 100
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Connecting 2 the World: Literacy Gap

Buzz Marketing for Technology

and community building. Group communication and the wiki. Education, the knowledge society, the global market all connected through technology and cross-cultural communication skills are what this blog and I am all about. I have lived in Europe and Latin America, worked in Economic and Trade Development, Distance Learning, and for the last 17 years as an instructor teaching everything from Marketing Research to ESL to Distance Learning.

Module 100
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Connecting 2 the World: What are we doing as teachers to make ourselves literate in the workplace?

Buzz Marketing for Technology

and community building. Group communication and the wiki. Education, the knowledge society, the global market all connected through technology and cross-cultural communication skills are what this blog and I am all about. I have lived in Europe and Latin America, worked in Economic and Trade Development, Distance Learning, and for the last 17 years as an instructor teaching everything from Marketing Research to ESL to Distance Learning.

Marketing 100
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Connecting 2 the World: Lessons learned from New Communication Technologies in Organziational Life

Buzz Marketing for Technology

I began the course design by breaking up New Interactive Technologies (New Communication Technologies for this course) into four categories dependent upon the intended use: communication (mobile communication technologies such as cell phones, pdas, video conferencing), information sharing (pod and vodcasting, visual information software, blogs, pageflakes), collaboration (wikis, groupware), and networking (facebook, LinkedIn, Ning). and community building.

Marketing 109
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Connecting 2 the World: A new framework: Part II

Buzz Marketing for Technology

It will be important for them to learn the new communication structure, the management structure within the organization, and the organizational norms while maintaining ties within the various communities of which they are a part. As a result, they would be less likely to see a need in becoming a part of a new community, relying on old ties and structures. and community building. Group communication and the wiki. skip to main | skip to sidebar.

Skills 100
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Connecting 2 the World

Buzz Marketing for Technology

The American Marketing Association, National Communication Association, American Management Association, American Institute of CPAs, and ASTD all have a great influence on organizations. TREND #7 Finding Courses Will Be More Important Than Creating Courses l Since there will be an explosion of community- developed courseware, campuses will focus on organizing a taxonomy to help users find learning content. and community building. Group communication and the wiki.

Marketing 156
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Connecting 2 the World: New Skills for Knowledge Workers

Buzz Marketing for Technology

and community building. Group communication and the wiki. Education, the knowledge society, the global market all connected through technology and cross-cultural communication skills are what this blog and I am all about. I have lived in Europe and Latin America, worked in Economic and Trade Development, Distance Learning, and for the last 17 years as an instructor teaching everything from Marketing Research to ESL to Distance Learning.

Skills 100
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Connecting 2 the World: Developing "mind velco"

Buzz Marketing for Technology

Related to comments Ken Allen and Tony Karrer made on my blog, I began to think about the mind of the adult and the "basis" on which adults learn (the "mind velcro" on which we can build on). and community building. Group communication and the wiki. Education, the knowledge society, the global market all connected through technology and cross-cultural communication skills are what this blog and I am all about. skip to main | skip to sidebar.

Marketing 100
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Connecting 2 the World: Is constructing knowledge based on analysis a work literacy skill?

Buzz Marketing for Technology

and community building. Group communication and the wiki. Education, the knowledge society, the global market all connected through technology and cross-cultural communication skills are what this blog and I am all about. I have lived in Europe and Latin America, worked in Economic and Trade Development, Distance Learning, and for the last 17 years as an instructor teaching everything from Marketing Research to ESL to Distance Learning.

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Connecting 2 the World: Transition to new Technologies

Buzz Marketing for Technology

Using marketing (technology adoption) concepts, the majority adopters dont tend to use a new product until it is in the mature stage. and community building. Group communication and the wiki. Education, the knowledge society, the global market all connected through technology and cross-cultural communication skills are what this blog and I am all about. skip to main | skip to sidebar. Connecting 2 the World. Connecting ideas, cultures, and disciplines.

Marketing 100
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Connecting 2 the World: Lessons Learned in Working with International Virtual Groups

Buzz Marketing for Technology

Build in sufficient time into the schedule. and community building. Group communication and the wiki. Education, the knowledge society, the global market all connected through technology and cross-cultural communication skills are what this blog and I am all about. skip to main | skip to sidebar. Connecting 2 the World. Connecting ideas, cultures, and disciplines. Monday, July 28, 2008. Lessons Learned in Working with International Virtual Groups.

Groups 100
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Connecting 2 the World: Writing forces learning

Buzz Marketing for Technology

and community building. Group communication and the wiki. Education, the knowledge society, the global market all connected through technology and cross-cultural communication skills are what this blog and I am all about. I have lived in Europe and Latin America, worked in Economic and Trade Development, Distance Learning, and for the last 17 years as an instructor teaching everything from Marketing Research to ESL to Distance Learning.

Marketing 100
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65 Ways to Drive Traffic to Your Blog

ProBlogger

Let’s take article marketing as an example. Article marketing is one of the oldest and best ways to generate traffic. But the success of your article marketing campaign depends on many different things, like the number of articles you write, the number of article directories you submit to, the quality of your articles, how many articles a day you submit, and more. Build a wiki page for your blog. Build a Facebook fan page for your blog.