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How to Cut Costs with Your Own Support Community

Techipedia: Tamar Weinberg

Maintaining traditional channels like phone, email and live chat support are a must—but a solid support community can cut that burden drastically, saving you time and money. You have the opportunity to build a library of content populated largely by your own customers. But good communities are more than support channels.

Cost 135
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50 Ways Marketers use Social Media to Improve Their Marketing

Harp Interactive

Build community platforms around real communities of shared interest. Help companies participate in existing social networks, and build relationships on their turf. Build conversation maps for your customers using Technorati.com , Google Blogsearch, Summize, and FriendFeed. and Mogulus, or Qik on a cell phone.

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Connecting 2 the World: Lessons Learned in Working with International Virtual Groups

Buzz Marketing for Technology

Lessons Learned in Working with International Virtual Groups. Christine Martels blog last week journaled about her participation in a course on culture, technology, and communication. Each day, as she worked in cross-cultural groups, she gave her insights into working with an international group in a virtual environment.

Groups 100
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Connecting 2 the World: Skills for the 21st Century

Buzz Marketing for Technology

I think Tech Valley High (which brought together experts from the regions schools, universities, business, policy makers, and community) is a good starting point for this discussion. Depth of learning, communication, and "connecting" Bad Course on Instructional Design : eLearning Tec. and community building.

Skills 100
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Connecting 2 the World: Lessons learned from New Communication Technologies in Organziational Life

Buzz Marketing for Technology

The result is less formal communication (i.e. Also there is more mobility between school, the workplace, and the community (or communities). First, the mode of communication and the way in which messages are crafted (rhetoric) need to be analyzed.

Wiki 113
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Connecting 2 the World: New skills for the workplace

Buzz Marketing for Technology

In answering the questions they posed to begin this group, I began to think of the skills that new workers will need for the next decade. blogs, wikis, etc.). Depth of learning, communication, and "connecting" Bad Course on Instructional Design : eLearning Tec. and community building. ► March. (2).

Skills 124
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Connecting 2 the World: What do businesses really want?

Buzz Marketing for Technology

Depth of learning, communication, and "connecting" Bad Course on Instructional Design : eLearning Tec. and community building. Group communication and the wiki. Are we becoming afraid to take chances? What we can learn from Linkedin. What I would like to learn professionally. A new way of thinking.

Web 2.0 100