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Brand Reputation Management: 10 Strategies to Avoid Damage

Hootsuite

You don’t necessarily have to sit back and accept public sentiment. You can be an active participant in cultivating and defending your brand. Approach partnerships with caution Partnering up with other brands, influencers and ambassadors can be an amazing opportunity to get creative and spread the word about your brand.

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The 2023 Guide to Social Media Reputation Management

Hootsuite

Most consumers ( 93% according to this survey ) say online reviews affect their buying decisions. By reading this post, you’ll have at your disposal the tools and strategies to “hear” what your customers say about your brand. It continues with steps to mitigate negative sentiment. This is not a tale of woe.

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Social Data Analysis: The Pros and Cons of Social Data

Oktopost

In today’s social media-driven world, information about customer behavior, public sentiment, and user preferences is at the tip of any business’s fingers. 75% of B2B buyers use social media to make buying decisions. Your buyers are online, scrolling through their favorite platforms and engaging with your brand (and others).

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Breaking Down Social Listening for B2B: The Full Guide

Oktopost

Before the rise of social listening tools , B2B marketers would be completely reliant on hashtags and native search on social platforms to get a sense for what people were saying about brands. Social listening analyzes the data regarding who published the post, what their intent and sentiment was, and the overall climate of it.

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Top 10 Sprinklr Competitors & Alternatives [Comparison]

Hootsuite

Hootsuite Try for free Hootsuite is a comprehensive social media management tool that makes it easy to schedule posts, monitor conversations, and measure performance across all major social media networks. Team: $249/mo billed annually. Features include sentiment analysis, competitor benchmarking, trend spotting, and more.

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Top Emplifi Alternatives For Marketers And Social Media Agencies

Keyhole.co

It is a no-brainer that any modern marketing agency or a marketer, for that matter, needs an arsenal of tools under their belt to create, publish, monitor, and analyze their content. Not just because you need it for your use, but also because you share those key performance metrics with your team, boss, and more importantly, your clients.

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Drive authentic connection at scale with a sophisticated listening solution

Sprout Social

According to our most recent Brands Get Real report, 76% of respondents expressed that they are more likely to buy from a brand they feel connected to than a competitor. Putting insight into action is where brands truly capture the opportunity to better drive connection. But simply listening isn’t enough.