Sprout Social

OCTOBER 30, 2023

These enhanced relationships lead to increased customer lifetime value (CLV), engagement, loyalty and return on investment (ROI). Some common customer relationship marketing activations include loyalty programs, community events, omnichannel customer care , customer feedback surveys and social media audience engagement.

Social Media 123

Social Media Marketing Loyalty Collaboration 123

Sprout Social

DECEMBER 20, 2023

Which means you need a tool that enables collaboration between your teams—ideally with AI capabilities to speed you up too. The calendar also enables seamless collaboration with in-calendar notes, content placeholders, drag-and-drop functionality and Approval Workflows that enable internal and external stakeholder reviews.

HootSuite 111

HootSuite Brands Price Collaboration 111

Sprout Social

SEPTEMBER 25, 2023

The importance of a customer service strategy A 5-step framework for developing a customer service strategy 2 real-world customer service strategy examples to inspire your approach 3 factors influencing customer service approaches in 2024 What is a customer service strategy? It’s a matter of building their trust.

Strategy 114

Strategy How To Team Reputation 114

Sprout Social

DECEMBER 19, 2023

Leaders who don’t invest in solving some of these issues will be leaving money on the table and putting their customers’ loyalty up for grabs. Departmental and technological silos When it comes to ownership of customer care in 2024, only 8% of customer service teams plan to own this function exclusively.

How To 108

How To Survey Social Media Management Training 108

Keyhole.co

FEBRUARY 27, 2024

This helps them stay on top of minds and build a loyal community of followers. Collaborating with celebrities Celebrity collaborations are a great way to build brand impact. For example, their recent collaboration reel with Shakira got them 8.6 You can tap into their audience and build trust in users. million followers.

Social Media 59

Social Media Strategy Content Collaboration 59

Oktopost

FEBRUARY 1, 2024

It covers various activities and channels, including: Brand design and messaging Paid advertising Content marketing Social media marketing Search Engine Optimization (SEO) Community management PR and events Influencer marketing Brand loyalty is becoming less of a given day by day. Assets and saving the files are very easy.

Brands 62

Brands Hubspot Marketing B2B 62

Keyhole.co

FEBRUARY 26, 2024

This paid off, leading them to build a strong community around their niche. With 2,400 members, it built a close-knit community where users post content and hold discussions around the brand. For example, Tabs collaborated with Eddie Zepeda , a social media creator known for his funny TikToks with his partner.

Social Media 59

Social Media Strategy UGC Influencer 59

Sprout Social

DECEMBER 12, 2023

But in 2024, it’s imperative to focus on the most critical marketing priorities to grow your business in the new year and beyond. To help you identify your most strategic focus areas, we’ve curated a list of the six most pressing marketing priorities you should have on your radar in 2024. You are no stranger to long to-do lists.

Marketing 127

Marketing Loyalty ROI Influencer 127

Keyhole.co

DECEMBER 15, 2023

For example, “This Christmas, we’re teaming up with [Charity Name] to make a difference in our community. Collaborative Giveaway Collaborate with influencers or local businesses to create a Christmas-themed giveaway. Support Local Feature a local small business or artist in a Christmas-themed collaboration.

Social Media 52

Social Media Meme Collaboration Examples 52