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The Document of All Documents: How Our Customer Advocacy Team Works With Information Overwhelm

Buffer Social

The problem: Documents on documents on documents I’m part of the team that runs the Help Center here at Buffer means my browser tabs are maxed out at all times with documents on documents on documents. The vessel is… drum roll …just one more document! But this is the last one!

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What is a customer journey map and how to make your own [examples included]

Sprout Social

For example, if blogs are your highest traffic sources, investing more in those channels makes sense. If customers need help with a specific product issue, for example, but find limited guidance, create in-depth video tutorials to address this pain point. This helps determine the ROI of customer-centric engagement and service.

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5 Examples of Excellent Onboarding Videos (and Some Tips)

VEED Grow

In this blog post, you learn: What onboarding videos are and why they are important The 3 main types of onboarding videos Ways to effectively use onboarding videos 5 examples of onboarding videos that rock Here we go! Trawling and reading through documentation can get tiring. 5 Examples of Excellent Onboarding Videos 1.

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Five Tips for Promoting a Technology Solution On Social Media

Webbiquity SMM

For example, if you intend to promote an ID scanner , defining your target audience will help you identify how they describe their problems, how the scanner will help, and any questions regarding your product. This document should outline how often you plan to publish on each social media platform and the types of content to post.

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The Interests That Facebook Advertisers Can Use to Target You

Jon Loomer

Some examples: Social Media Examiner. Some examples: An Extremely Goofy Movie. Broadcast Engineering. Examples: Document. You will either need to be ultra-determined or a glutton for punishment to clean up the entire list. My Interests. Small Business. Entrepreneurship. Digital Marketing. MLB Network.

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Lost in translation: Upleveling Sprout Social’s localization system

Sprout Social

For years, the Sprout engineering team got by with a custom localization solution, since open source solutions were still maturing. In this article, I will outline our new localization system, how it tackles the most complicated localization scenarios, and how we incrementally introduced those changes across the web engineering organization.

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Top 5 Search Engine Optimization Audit Quick Tips

Bill Hartzer

If you have every noticed a sudden loss of website traffic or if the traffic has gone down considerably then it’s time to start thinking about a search engine optimization audit. The first step in your Search Engine Optimization Plan should include an SEO Audit. In this example, your decision is pretty straight forward.