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| Page 1 of 10 | Previous | Next | SPIN SUCKS NOVEMBER 2, 2010 How Social Media Has Changed the Hotel Business Guest post by Ann Manion , president of Hotel Advantage. As a specialist in hotel reputation management, I’ve watched hoteliers confront companies such as Trip Advisor and request the removal of unfavorable reviews from their profiles. Too many hotels have no track record for responding to online guest reviews. Has social media changed the way Hotel 71 Chicago operates? | FRESHNETWORKS APRIL 24, 2012 How are the top hotel brands innovating in social media? Tweet A recent report has ranked the digital performance of 52 global hotel brands. The The latest L2 Hotels Digital IQ Index rated brands according to the performance of their sites and use of digital marketing, mobile and social media. Hotels. How hotel brands are using social media. The Four Seasons and Hotel Indigo are noted as pioneering Pinterest brands. | | | | | | | DANNY BROWN MAY 9, 2010 Four Seasons Hotels and the Art of Social Media - Danny Brown Home About Me Charities 12for12k Kiva Work With Me About This Blog Disclosure Comment Policy Headway Archives Contact Me Great Blogs Four Seasons Hotels and the Art of Social Media May 10, 2010 19 voices share yours! Share 19 saves A lot’s been written about the Roger Smith Hotel in New York, and how it’s “ doing social media right. Four Seasons on Twitter. Jared.-= | WEB METRICS GURU JULY 31, 2010 Revinate Social Media Monitoring for Hotels Through my monitoring of Roger Smith Hotel via Radian6 I noticed Roger Smith Hotel is using a platform called Revinate to monitor all their social media and create a customized metrics dashboard around it. The Roger Smith Hotel in New York recently adopted Revinate, which is a tool to facilitate active social media management strictly for the … Link. link]. | PAUL GILLIN AUGUST 19, 2011 What a Hotel Manager Taught Me About the Future of Business Scott Wright is the general manager of the Wyndham Wingate Hotel in Erlanger, KY, and in a 15-minute ride to the airport yesterday morning he taught me something about the future of business. The fact that the manager of the hotel was driving me to the airport was unusual in the first place, but Wright makes it part of his routine. Customer service is number two. | CITIZEN MARKETER 2.1 NOVEMBER 15, 2010 Brand Haiku For starters, let me share my haiku about my recent experience at the Intercontinental Hotel's Crowne Plaza property in Atlanta. While I was only able to capture a brief part of my great stay at the hotel, I would argue that it was the most important part. Tags: ihg Bloggers brandhaiku intercontinental hotels brand experiences Not me. His is posted below: Stayed at Encore. | | | | | | | | | -
TECHIPEDIA: TAMAR WEINBERG | THURSDAY, MARCH 4, 2010 How a Small New York City Hotel Put Itself on the Map through. Social Media Consultant and Tech Geek at Heart Home About Press Consulting Contact Sitemap Home > Marketing , Social Media > How a Small New York City Hotel Put Itself on the Map through Social Media How a Small New York City Hotel Put Itself on the Map through Social Media by Tamar Weinberg on March 4, 2010 Share Did you know that New York City offers more opportunities than the standard tourist attractions? Did you know that there are other hotels beyond the Hyatts, the Hiltons, the Omnis, the Sheratons, and the Marriotts of the world in NYC? Roger Smith Hotel NYC. MORE >> -
LAUREL PAPWORTH | THURSDAY, JANUARY 14, 2010 Hotels and Social Media Travel Tourism Just had a rather crappy experience with Discover Australia – they advertised “Free Internet -Exclusive for the hotel we wanted to stay in, then after we booked (we sent a confirmation email with a question on the internet) said “Oh it’s just a FREE 1/2 HOUR. Next time I will book direct with the hotel and check FIRST that what they advertise “free internet doesn’t come with such ridiculous marketing spin. Situation: Across the industry, in 2010, Direct Online Channel sales will exceed 62% of total online hotel bookings. Odd Job? MORE >> -
CONVINCE & CONVERT | WEDNESDAY, AUGUST 29, 2012 How Fairmont Hotels Used Facebook Contest to Segment Audiences Fairmont Hotels and Resorts recently rolled out a Facebook contest in coordination with ePrize called Everyone’s An Original Personality that matched fans up to their lifestyle interests to help define their travel personality. Click to read more » social media strategy Chris convince & convert david hibbs email marketing email segmentation Facebook Contest Fairmont Hotels Luxury Brands MarketingSherpa SietsemaWe’re always looking for fun and creative ways to engage with our fans and followers,” shares Andrea Johnson, Executive Director, CRM at Fairmont. MORE >> -
ARI HERZOG | TUESDAY, OCTOBER 5, 2010 Case Study of 7 Hotels Online Some 16 months after comparing seven hotel chains’ websites and observing which had noticeable social media presences that were visibly linked on those sites, Best Western continues to take top honors. If your favorite hotel isn’t highlighted above, let me know what it is and whether social networking sites are linked therein. -- Thank you for reading Case Study of 7 Hotels Online at AriWriter. You may click the image to zoom. The Four Seasons arrives in second place for me, because of small-font Twitter and Facebook text and icons near the bottom. Have a look. MORE >> -
CONVINCE & CONVERT | WEDNESDAY, AUGUST 29, 2012 How Fairmont Hotels Used Facebook Contest to Segment Audiences Fairmont Hotels and Resorts recently rolled out a Facebook contest in coordination with ePrize called Everyone’s An Original Personality that matched fans up to their lifestyle interests to help define their travel personality. With the travel personality quiz approach, Fairmont was able to showcase its celebrated collection of luxury hotels and some of the amazing experiences they offer travelers. How Fairmont Hotels Used Facebook Contest to Segment Audiences is a post from: Convince and Convert Blog: Social Media Strategy and Social Media Consulting. MORE >> -
- Hotel Nikko Asks: What Could We Do to Get You to Stay? CITIZEN MARKETER 2.1 | TUESDAY, JULY 13, 2010
- Four Seasons #IgniteTheSpark Campaign Brings Romance To Social Media THE REALTIME REPORT | WEDNESDAY, OCTOBER 17, 2012
- Social Pros 11 – Vanessa Sain-Dieguez, Hilton Hotels CONVINCE & CONVERT | THURSDAY, APRIL 12, 2012
- Hospitality Industry Changing with Social Media KYLE LACY | FRIDAY, SEPTEMBER 3, 2010
- Are Travel Suppliers Connected To Traveler’s? THE RELATIONSHIP ECONOMY | WEDNESDAY, SEPTEMBER 21, 2011
- How Do I Split My Marketing Budget? SPIN SUCKS | THURSDAY, OCTOBER 21, 2010
- Ottawa's eWomen Network: 19 Oct � Arc Hotel | Sherrilynne Starkie SHERRILYNNE STARKIE | WEDNESDAY, OCTOBER 5, 2011
- If You Control The Information Can You Control The Game? THE RELATIONSHIP ECONOMY | MONDAY, MAY 16, 2011
- How Hotel 71 Fixed a Customer Service Snafu and 5 Lessons to Take Home BRASS TACK THINKING | THURSDAY, SEPTEMBER 23, 2010
- Geo-Local Social Media Monitoring and Missed Opportunity of Social Media WEB METRICS GURU | MONDAY, MAY 31, 2010
- Does QR stand for Quasi-Ridiculous? (an analysis) CONVINCE & CONVERT | MONDAY, JULY 18, 2011
- Explore the World with these 4 iPhone Apps IDACONCPTS | FRIDAY, OCTOBER 21, 2011
- Travel the Roads of Social Media SOCIALNOMICS | THURSDAY, JANUARY 3, 2013
- Are Your Customer Relationships Algorithmic? THE RELATIONSHIP ECONOMY | SATURDAY, APRIL 2, 2011
- A Revolution In Air Travel:Travel Tribes THE RELATIONSHIP ECONOMY | WEDNESDAY, APRIL 13, 2011
- Hotel Industry increase revenue the smart way. Participate in Social Media! INBLURBS | TUESDAY, JULY 26, 2011
- Social Media Stunts Do More Harm Than Good CONVINCE & CONVERT | SUNDAY, AUGUST 5, 2012
- Social Currency Takes Flight THE RELATIONSHIP ECONOMY | FRIDAY, DECEMBER 10, 2010
- 150 Bloggers Pack Melbourne Hotel for ProBlogger Training Day PROBLOGGER | TUESDAY, AUGUST 10, 2010
- The Foundation Of Great Service Is Culture THE RELATIONSHIP ECONOMY | MONDAY, FEBRUARY 4, 2013
- IMGuest – A Hotel Social Network CHRIS BROGAN | TUESDAY, JANUARY 18, 2011
- People Don’t Want To Go Where They Are Not Going THE RELATIONSHIP ECONOMY | SUNDAY, APRIL 17, 2011
- Connecting Flights With Friends THE RELATIONSHIP ECONOMY | MONDAY, AUGUST 22, 2011
- How New Business Models Emerge THE RELATIONSHIP ECONOMY | THURSDAY, OCTOBER 13, 2011
- Strategic Initiatives to Engage in Social Media Within the. MINDJUMPERS | FRIDAY, JULY 23, 2010
- Can Communities Curate Themselves? THE RELATIONSHIP ECONOMY | TUESDAY, MARCH 22, 2011
- Are You Keeping Your Social Antenna Up? CONVINCE & CONVERT | WEDNESDAY, MARCH 9, 2011
- Hotel Colonnade in Boston CHRIS BROGAN | THURSDAY, DECEMBER 9, 2010
- At Marketing Lessons of the Grateful Dead By David Meerman Scott, Book Signing and Tweetup! WEB METRICS GURU | WEDNESDAY, JULY 28, 2010
- We Are Looking for a Content Manager MINDJUMPERS | THURSDAY, OCTOBER 6, 2011
- The Best Piece Of Business Travel Advice TWIST IMAGE | TUESDAY, NOVEMBER 29, 2011
- New Business Models In The Middle THE RELATIONSHIP ECONOMY | FRIDAY, MAY 18, 2012
- Duck Master Chris Brogan at the Memphis Peabody Hotel TREY PENNINGTON | MONDAY, MAY 31, 2010
- Building a Community JOSH S PETERS | WEDNESDAY, JUNE 16, 2010
- Day 3 of the ForkOut Susan G. Komen Fundraising Tour KYLE LACY | FRIDAY, MARCH 26, 2010
- Cartoon of the day JEFF ESPOSITO | TUESDAY, NOVEMBER 16, 2010
- Keynoting Webtrends Customer Conference 2010 ACIDLABS | SUNDAY, MARCH 21, 2010
- How People Are Traveling in 2013 SOSHABLE | FRIDAY, MARCH 1, 2013
- CEO Today: Interview with the co-founder of Flip.to – Brian J. Kent SOCIAL MEDIA CITIZENS | WEDNESDAY, JUNE 29, 2011
- New stats: The impact of social media on holiday choices FRESHNETWORKS | MONDAY, NOVEMBER 21, 2011
- Everything you ever needed to get started with Twitter SOCIALFISH | MONDAY, SEPTEMBER 27, 2010
- 5 Ways to Use Foursquare for Business KYLE LACY | WEDNESDAY, JANUARY 27, 2010
- Collaborative Marketing and the Natural Progression to REAL Customer Satisfaction JUGNOO | TUESDAY, MAY 29, 2012
- Marketing is getting the details right DREW'S MARKETING MINUTE | MONDAY, APRIL 15, 2013
- Public Relations is Everyone’s Business WAXING UNLYRICAL | FRIDAY, MAY 11, 2012
- Your Google+ Company Page: Launch & Pause CONVERSTATIONS | TUESDAY, NOVEMBER 8, 2011
- Tips to Optimize Your Facebook Business Page for Graph Search MR. RYAN CONNORS | MONDAY, FEBRUARY 25, 2013
- Now Hiring: Community Manager, Spring Creek UK (London) SPRING CREEK | MONDAY, MAY 13, 2013
- Ernst & Young Venture Capital CFO Leadership Summit: How will you help build your firm’s future? MARKETING VOICES | WEDNESDAY, OCTOBER 6, 2010
- TENCompetence | Building The European Network for Lifelong Competence Development BUZZ MARKETING FOR TECHNOLOGY | FRIDAY, JUNE 27, 2008
- Definition of Introvert -- What is an Introvert? BUZZ MARKETING FOR TECHNOLOGY | FRIDAY, OCTOBER 10, 2008
- Master List ?(A Wiki of Social Media Marketing Examples)? WIKI.BEINGPETERKIM.COM | MONDAY, JUNE 29, 2009
- We Love Wednesday CROWD MEDIA | WEDNESDAY, NOVEMBER 7, 2012
- Letter From Jamaica WAXING UNLYRICAL | TUESDAY, DECEMBER 6, 2011
- Five Steps to Start Innovating UNSPOKEN | FRIDAY, FEBRUARY 22, 2013
- Jugnoo Presents: Social Mix JUGNOO | WEDNESDAY, MAY 9, 2012
- Social Media Strategy Daily News PROACTIVE REPORT | MONDAY, FEBRUARY 21, 2011
- The Value of a Raving Fan SPIN SUCKS | WEDNESDAY, AUGUST 8, 2012
- How Value Fuels Social Media Engagement JEFF KORHAN | THURSDAY, JULY 19, 2012
- Instagram and Pinterest for Storytelling: Grey Goose’s Social-Mobile Campaign MINDJUMPERS | THURSDAY, SEPTEMBER 13, 2012
- Social Media Fatigue SPIN SUCKS | THURSDAY, JULY 21, 2011
- Maybe You’re Just Not Ready for Social Media CONVINCE & CONVERT | TUESDAY, NOVEMBER 16, 2010
- 13 Ways for Business to Use Foursquare KYLE LACY | MONDAY, NOVEMBER 7, 2011
- 1 in 4 UK consumers use Tripadvisor before they book their holiday FRESHNETWORKS | SUNDAY, NOVEMBER 14, 2010
- Volvo Launches Pinterest Account With #VolvoJoyride Campaign THE REALTIME REPORT | TUESDAY, SEPTEMBER 25, 2012
- Five Social Media Tips for the Hospitality Industry in 2011 SPIN SUCKS | TUESDAY, DECEMBER 28, 2010
- Best Social Media Monitoring Tools BILL HARTZER | WEDNESDAY, MAY 26, 2010
- Why Klout Should Not Be A Synonym For Influence WAXING UNLYRICAL | FRIDAY, FEBRUARY 18, 2011
- 4 Rules That Will Change Rulers THE RELATIONSHIP ECONOMY | MONDAY, JULY 2, 2012
- Social Media During Emergencies AKAMAI MARKETING | SUNDAY, OCTOBER 28, 2012
- Mobile Search App Review & Road Test: Hipmunk MOBILEGROOVE | TUESDAY, JUNE 5, 2012
- Social Media for Customer Service: Are you listening? MINDJUMPERS | TUESDAY, DECEMBER 20, 2011
- Who Should Care About Public Relations? Everyone WAXING UNLYRICAL | THURSDAY, AUGUST 30, 2012
- Five Tips for Business Success on Yelp SPIN SUCKS | THURSDAY, APRIL 14, 2011
- The problem with automated sentiment analysis FRESHNETWORKS | FRIDAY, MAY 28, 2010
- Travel Is Going Social, Will Business Aviation Follow? THE RELATIONSHIP ECONOMY | THURSDAY, JANUARY 27, 2011
- Video: How Social Media Saved Valentine’s Day SOCIALNOMICS | THURSDAY, FEBRUARY 10, 2011
- How To Do Marketing On Facebook With The New Feed Design - Social Media SOCIAL MEDIA NETWORK MARKETING | FRIDAY, MARCH 8, 2013
- Pros and Cons of a Virtual Office SPIN SUCKS | MONDAY, OCTOBER 15, 2012
- Build Memorable Stories And Infectious Customer Experiences FIREBELLY | THURSDAY, OCTOBER 27, 2011
- Orbitz, the tweet and the phone call that followed ONLINE COMMUNITY STRATEGIST | THURSDAY, AUGUST 27, 2009
- SOCIAL GOES LOCAL: HERM ISLAND CROWD MEDIA | MONDAY, APRIL 29, 2013
- Moving on from TripAdvisor: How Expedia plans to make travel more social FRESHNETWORKS | WEDNESDAY, JANUARY 4, 2012
- SXSW: Mark Zuckerberg Keynote (the edited liveblogged version) TECHIPEDIA: TAMAR WEINBERG | MONDAY, MARCH 10, 2008
- Why you need a social branding blueprint SIMON MAINWARING | WEDNESDAY, NOVEMBER 30, 2011
- Dreamforce: A Must Attend Event for Marketers and PR Professionals SPIN SUCKS | THURSDAY, SEPTEMBER 27, 2012
- That Moment When Your Social Media and Real Worlds Collide WAXING UNLYRICAL | FRIDAY, APRIL 12, 2013
- Is Data The Ultimate Shared Asset? THE RELATIONSHIP ECONOMY | WEDNESDAY, MAY 11, 2011
- Collaborative Marketing and the Natural Progression to Real Customer Satisfaction DANNY BROWN | THURSDAY, JANUARY 26, 2012
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