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How Promotion Affects Engagement for Malaysian Insurance Brands

Unmetric

Insurance agents make a living out of their gift of the gab. The report generator was kind enough to give me a detailed analysis of what the top Insurance Brands in Malaysia were up to on Facebook during the month of July 2016. Prudential had the least number of Posts among the brands in this group.

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Social media listening examples that will help you unearth better insights

Sprout Social

With Listening, they uncover keywords people use about their current brand, and the social conversation after the brand shift. By doing so, they recognize when a dip or a spike in sentiment occurs, and they can dig into specific conversations to help them unpack the change. Doing so can build community and brand awareness. The result?

Examples 118
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5 Social Media Time-Saving Tips for Businesses

Socialmedia.biz

People are more inspired to act when they feel part of a larger group or movement hashtags help create. When content sparks large conversations among followers, don’t move on quickly. When content sparks large conversations among followers, don’t move on quickly. Instead, build new conversations with the same themes.

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New at Hootsuite: Customer Care, Inbox, and Amplify Updates

Hootsuite

So let’s look at what’s new, starting with our promise to help you connect more of the customer conversation journey. The platform supports every step of the digital conversation journey: Connect: Speak with customers on their channel of choice and manage expectations with SLAs and agent availability. Inbox updates.

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The 12 Best Chatbot Examples for Businesses

Hootsuite

You’ll see the three best chatbot examples in customer service, sales, marketing, and conversational AI. Delight your customers and improve conversion rates. Slush ended up with 55% more conversations than the year prior. Bestseller turned to Heyday to use conversational AI to handle their influx of customer requests.

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Should My Business Be on TikTok? Your Burning Questions Answered

Hootsuite

It’s also a great channel to support the consideration stage of the buyer journey, drive conversions, and build customer loyalty. Contrary to popular belief, TikTok is not just for Gen Z, meaning marketers can reach other age groups on this platform. State Farm provides all the evidence you need that insurance brands belong on TikTok.

Questions 105
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5 Reasons Why Messaging Should Be Part of Your Social Media Strategy

Hootsuite

If your brand is the latter group, there are five main benefits of social messaging that will help encourage you and your internal stakeholders to take the leap. Convenient and conversational, social messaging facilitates a direct, personal engagement between you and your customers. Live agents can step in when needed.